About Suntrust Bank

SunTrust Banks, Inc., with total assets of $189.3 billion on December 31, 2008, is one of the nation’s largest and strongest financial holding companies. Through its banking subsidiaries, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and capital market services.
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Overall Rating

MyBankTracker Grade

B
Customer Rating
Based on 164 Reviews
Financial Health
Based on Texas Ratio: 7.24
Bank Fees
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Mobile Deposits
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Locations & Hours

Suntrust Bank Location Map
Suntrust Bank Location Map
We found branches close to you and 1,626 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

nate00000's Profile Image

Reviewed by nate00000

Oct 12th 2012

2 out of 5 marks

New Fees Every Day

For the 2nd time in the last couple months, I've been charged fees that are new to the account. Did they tell me about them changing? Sure, but they were hidden on the statement. No forgiveness either - dirty tricks. They've charged me a hidden fee for the last time - closing all my accounts. Good riddance!

Is this review helpful? ▲ Yes 5 ▼ No 1

Krobinson450's Profile Image

Reviewed by Krobinson450

Jan 7th 2014

1 out of 5 marks

Rip Off

I was charged a fee of $36.00 for not having enough money in my account to cover and item that hit my account, I did not have the money to put in my account until I got paid, the account was overdrawn for about 6 days. On the day of my direct deposit SunTrust hit me with another $36.00 fee for the same item. When I called them about it, they said it's an extended overdraft fee. I work had everyday trying to make it, I can understand being charged an overdraft fee one time for not having the funds but to hit me a second time is just WRONG. That was my gas money for the week. Suntrust has lost me as a customer and I will warn all my friends and family members about SunTrust practices. Don't bank with SunTrust.

Is this review helpful? ▲ Yes 4 ▼ No 1

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Personal Savings Account

0.04%

$0

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
Advantage Money Market

0.10%

$10,000

$100

NAME RATE (APY) MIN TO EARN APY Min Deposit
Everyday Banking

0.00%

N/A

$100

Signature Advantage Banking

0.00%

N/A

$100

Solid Choice Banking

0.00%

N/A

$100

TERM RATE (APY) Min Deposit
37 Month CD

1.01%

$2,000

66 Month CD

2.00%

$2,000

Banking Fees

Type Fee National average
Monthly Inactivity

$15

FL accounts only

$7

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$36

$27

Return Deposit

$12.50

$14

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2.50

5 - international

$1