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About Suntrust Bank

SunTrust Banks, Inc., with total assets of $189.3 billion on December 31, 2008, is one of the nation’s largest and strongest financial holding companies. Through its banking subsidiaries, the company provides deposit, credit, trust, and investment services to a broad range of retail, business, and institutional clients. Other subsidiaries provide mortgage banking, brokerage, investment management, equipment leasing, and capital market services.

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Customer Service Number

1-800-786-8787

Average Customer Reviews

2 out of 5 marks for 111 reviews

Poor

Bank Financial Health

Texas Ratio

Good

Bank Fees

According to National Average

Fair

Interest Rates

According to National Average

Fair

Number of Locations

According to National Average

Good

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

Suntrust Bank Fees & Rates

  • Type Fee National average
    Monthly Inactivity $15

    FL accounts only

    		 $6
    Non-Sufficient Fund (Overdraft) $36 $30
    Stop Payment item $36 $27
    Return Deposit $12.50 $16
    Domestic Wire Transfer (Outbound) $25 $22
    Domestic Wire Transfer (Inbound) $15 $8
    Non-Bank ATM $2 $1

Suntrust Bank Reviews

111

Average customer rating

2 out of 5 marks

See all 111 customer reviews »

Most Helpful Customer Reviews

David's Profile Image

David reviewed Suntrust Bank

Jul 7th 2010 - updated: Oct 31st 2011

4 out of 5 marks

“Great customer experience, great products that feature great rewards. Needs a new website.”

Is this review helpful? ▲ Yes 3 ▼ No 0

nate00000's Profile Image

nate00000 reviewed Suntrust Bank

Oct 12th 2012

2 out of 5 marks

“New Fees Every Day”

For the 2nd time in the last couple months, I've been charged fees that are new to the account. Did they tell me about them changing? Sure, but they were hidden on the statement. No forgiveness either...dirty tricks. They've charged me a hidden fee for the last time...closing all my accounts. Good riddance!

Is this review helpful? ▲ Yes 4 ▼ No 0

kittyhawkgrl's Profile Image

kittyhawkgrl reviewed Suntrust Bank

Mar 30th 2012

1 out of 5 marks

“Terrible Bank”

Go someplace else to bank. This bank is terrible and will rape you with fees.

Is this review helpful? ▲ Yes 3 ▼ No 1

See all 111 customer reviews »

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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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