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Suntrust Bank Customer Review

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PSUFSU's Profile Image

4 out of 5 marks

Reviewed by PSUFSU

Feb 22nd 2013

Been With Them For 30 Years, Alway A Good Experience

I understand the negative comments, i have friends who have had "accounting challenges" over the years with their accounts with suntrust and it is my opinion suntrust has little patience with what i would call amateur bankers. If you keep money in your accounts they are a wonderful place to bank.

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Other Suntrust Bank Reviews

nikibrasahotmailco's Profile Image

Reviewed by nikibrasahotmailco

Oct 30th 2014

1 out of 5 marks

Worst Customer Service!

They are rude, inconsiderate and don't have any idea how to act to keep a customer. They should have classes showing them how to treat their customers. Marcus Lamar treated me like crap on his "high horse" just because he is on the other side of the desk. This branch should really just shut down.

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AmandaMarie's Profile Image

Reviewed by AmandaMarie

Dec 2nd 2014

1 out of 5 marks

"you'll Have To Cash This At Another Bank", Said The Teller.

I went to cash in my check from work and the first time i went to this location the man working did this for me with no problems. Two weeks later i go back and get the lady on the left side and she told me that i didn't have enough money in my account to deposit my check and that i cant deposit it anyways since the check is from a different bank. Next time i'll just go to my usual bank in powell where i've never had an issue!

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