Overall Rating

MyBankTracker Grade

B
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

1,579
Branch Locations

Suntrust Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
BB&T
Add
Bank Rates
Regions Bank
Add
Compare Banks

Suntrust Bank Customer Review

Post a review
allenw's Profile Image

1 out of 5 marks

Reviewed by allenw

Jan 11th 2013

Card Security Nazis

I am constantly get denied transactions when trying to use my debit/credit card. When I call to let them know it's me ( a big inconvenience already!) They're only open during business hours during the work week!!! Today I just had them deny a transaction which has been reoccurring monthly for the last 8 months! How stupid can their card services "security" department be? I'm switching banks today.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Suntrust Bank Reviews

Frustrated2014's Profile Image

Reviewed by Frustrated2014

Sep 12th 2014

2 out of 5 marks

My Money Isn't Safe?

I tried to make a substantial deposit into my checking account. The teller made me speak with a banker, who tried to get me to open a savings account or a cd. He basically said my checking account isn't safe because my number has been "out there. " i just walked out.

Is this review helpful? ▲ Yes 1 ▼ No 0

Gambit8403's Profile Image

Reviewed by Gambit8403

Aug 5th 2014

4 out of 5 marks

Local for the win.

So my bank is out of area and this location has always nice and caring staff as I usually need to change cash for quarters for laundry.

I've never had an issue about just getting quarters.

They really are a caring local bank.

Is this review helpful? ▲ Yes 1 ▼ No 1

Post a review View all Reviews