I am constantly get denied transactions when trying to use my debit/credit card. When I call to let them know it's me ( a big inconvenience already!) They're only open during business hours during the work week!!! Today I just had them deny a transaction which has been reoccurring monthly for the last 8 months! How stupid can their card services "security" department be? I'm switching banks today.
SunTrust posts debits high to low, a practice that increases fees into the hundred from one overdraft. Please sign my petition to show them that must update their outdated policies. All the Big Banks have changed their polices and SunTrust refuses. We need to make our voices heard!
http://www.change.org/petitions/suntrust-bank-and-barack-obama-and-u-s-house-of-representatives-and-u-s-senate-and-north-carolina-governor-and-florida-governor-and-georgia-governor-and-west-virginia-governor-review-the-overdraft-policy-of-suntrust-bank-sue-suntrust-in-federal-court?recruiter=140868360&utm_campaign=twitter_link_action_box&utm_medium=twitter&utm_source=share_petition via @Change
I deposited my entire check via money order and this branch lied to me telling me the funds are not available. A money order with funds unavailable for 7 days is totally unheard of. I spoke with the call center telling me the branch manager makes the decision to no avail I'm lied to by the manager. I can't wait to get my money SunTrust is bogus and is not a good bank.