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Suntrust Bank Customer Review

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allenw's Profile Image

1 out of 5 marks

Reviewed by allenw

Jan 11th 2013

Card Security Nazis

I am constantly get denied transactions when trying to use my debit/credit card. When I call to let them know it's me ( a big inconvenience already!) They're only open during business hours during the work week!!! Today I just had them deny a transaction which has been reoccurring monthly for the last 8 months! How stupid can their card services "security" department be? I'm switching banks today.

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Other Suntrust Bank Reviews

opinionated's Profile Image

Reviewed by opinionated

Oct 16th 2014

5 out of 5 marks

Great Customer Service!

In an ever changing transient community, this branch is a jewel with a 'home town' atmosphere. I would highly recommend it if you are new to the area. The branch manager and her staff take a personal interest in the welfare of their customers. Take a few minutes to get to know them and they will remember you and assist you with any issues going forward.

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roysaleh's Profile Image

Reviewed by roysaleh

Sep 9th 2014

1 out of 5 marks

Car Loan

Bad experience, bad customer service, bad management

Is this review helpful? ▲ Yes 1 ▼ No 0

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