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Suntrust Bank Customer Review

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aatayyab's Profile Image

1 out of 5 marks

Reviewed by aatayyab

Dec 9th 2012

Online Banking Offline Every Night

Every night, from 1am to 3am, the website (online banking) is closed for its customers. See the screen-shot online at http://tinypic. Com/r/2a76cg4/6. I raised the issue with a local branch manager, but nothing happened.

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Other Suntrust Bank Reviews

NoMoreFeesSuntrust's Profile Image

Reviewed by NoMoreFeesSuntrust

Aug 15th 2014

1 out of 5 marks

SunTrust Pays Debits High To Low To Make Millions In OD Fees

SunTrust posts debits high to low, a practice that increases fees into the hundred from one overdraft. Please sign my petition to show them that must update their outdated policies. All the Big Banks have changed their polices and SunTrust refuses. We need to make our voices heard!

http://www.change.org/petitions/suntrust-bank-and-barack-obama-and-u-s-house-of-representatives-and-u-s-senate-and-north-carolina-governor-and-florida-governor-and-georgia-governor-and-west-virginia-governor-review-the-overdraft-policy-of-suntrust-bank-sue-suntrust-in-federal-court?recruiter=140868360&utm_campaign=twitter_link_action_box&utm_medium=twitter&utm_source=share_petition via @Change

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EliseCB's Profile Image

Reviewed by EliseCB

Aug 4th 2014

1 out of 5 marks

money gram money order deposits held hostage

I deposited my entire check via money order and this branch lied to me telling me the funds are not available. A money order with funds unavailable for 7 days is totally unheard of. I spoke with the call center telling me the branch manager makes the decision to no avail I'm lied to by the manager. I can't wait to get my money SunTrust is bogus and is not a good bank.

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