this bank asks me to send my info to them so that they can continue provide me the services . they told me that they will reply me after 48 hrs. they never did that. they closed my account without telling me. by that time, i have almost 7000$ in my bankinga cc. luckily, I successful to withdraw all except for 700$ . so I have 700$ left on the bank. they closed the acc. dont get me aword. i thought they sent me the check like i said. after 3 weeks i dont get anything from them, I called to the branch and the manager said that she is out of the branch for a long time so that she doesnt get update. she didnt want to send the check to me because she wanted to wait further instruction from me. mygodness, how can i further instruct her anything if they dont et me know anythig. to sum up, they just want to steal my money.
We refinanced our home with suntrust bank. A bank representative suggested we set up an account (checking/savings) that the mortgage payments could be drawn from. This worked great until they changed the rules of the account and it no longer had no minimum balances or charges associated with it. According to the bank, we were notified on one of our statements, but like many people we do not read all the print on every statement we get. We lost several hundred dollars before we caught what was happening. The banks position was "we are sorry but there is nothing we can do about it. We cancelled the account and now we pay by check each month.
I never knew that their would be a worse Bank than Bank Of America but long behold Suntrust is the worse one ever! There overdrafts fees are absolutely ridiculous. The Bank is a joke! The rude employees are a joke, the Managers are a joke, the Supervisors are a joke. I wouldn't advise anyone to go there! Horrific.