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Susquehanna Bank Customer Review

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142411's Profile Image

1 out of 5 marks

Reviewed by 142411

Aug 8th 2012

Okay Until You Need Them To Treat You Like A Person

They will simply be okay-not great-but when push comes to shove, they will not "help" you. Everything is about the money. On the same day i was told i am a security risk, another company i dealt with separately told me that im such a good customer-they were waiving the fees i had incurred-helping me.

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Other Susquehanna Bank Reviews

FaithC's Profile Image

Reviewed by FaithC

Sep 30th 2014

5 out of 5 marks

Fantastic Bank!

I have banked at two other banks previous to banking at Susquehanna Bank. I can honestly say, this bank has been fantastic! The staff is so personable, they treat you with so much kindness and respect. It truly makes for an enjoyable banking experience. Personally, I wouldn't want to bank anywhere else!

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vanessa17520's Profile Image

Reviewed by vanessa17520

Sep 17th 2014

1 out of 5 marks

Manheim Branch / Kathy O

I am not surprised to find this blog on susquehanna, i wont go into details, all i could say is i have been with susquehanna since 2002.

i should mention we have 4 accounts with them with a combined total available balance of over 30k; the person who saw me had a funeral face and a unpleasant attitude; not sure if she has chronic pain or was having a bad day; i was exhausted, was losing my voice and truly didn't have too much energy at that time; i went in with a fresh eye surgery and the reason i am mentioning this is because i apologized for having my glasses on and then took them off telling her about it. She didn't even bother to look at me.

At the end it was not about the check issue anymore but about the way we were treated and the disappointment and sour taste in our mouth in which we left that branch that afternoon and they did nothing to make it a little bit better.

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