MyBankTracker rated Susquehanna Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
They will simply be okay-not great-but when push comes to shove, they will not "help" you. Everything is about the money. On the same day i was told i am a security risk, another company i dealt with separately told me that im such a good customer-they were waiving the fees i had incurred-helping me.
Since i opened my account i was charged illegitimate fees. My statement actually read bank error after bank made corrections, which i suppose is a sincere gesture. I completed all transactions for a "bonus" but this bank erased my statements so they would not have to honor a bonus. I have reported them to the bbb for fraud. Don't believe the positive reviews on here. They are written by employees.
I have banked at two other banks previous to banking at Susquehanna Bank. I can honestly say, this bank has been fantastic! The staff is so personable, they treat you with so much kindness and respect. It truly makes for an enjoyable banking experience. Personally, I wouldn't want to bank anywhere else!