First and foremost, worst experience ever. They lied many times, received a debit card in the mail but no pin, was told the pin would arrive in 2-3 days. NEVER CAME. Took over a month to receive a WORKING debit card.
They have many many kinds of dumb fees. They scam you with over draft fees (over $400 in my case) i did the refer a friend and never received my $25.
The tellers harass you into opening all kinds of useless accounts.
You can't do debit, only credit.
I would never recommend this bank to anyone.
Besides the annoying long wait times on the phone, always at least 15 minutes. How is it that a bank in 2014 doesn't offer any services online!? I can veiw my account!? wow, thanks. I can't even pay my card online. I had my real bank send them a check through the mail the only way they could and TCF denied it and said that account number for my bank didn't exist! WHAT!? and then tried to cahrge me late fee. I have only had this account for 2 months nad have already had a problem each month.
Went to the bank to cash a check made out on their bank. They wanted to charge us 7. 00 for something that cost them nothing. I know they did not make the policy but the guy was just rude. He shrugged his shoulders when asked a question. I will have to agree with the others regarding this bank. Bad customer service. This was the stand alone bank in apple valley