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C+
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TCF Bank Customer Review

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AT25's Profile Image

1 out of 5 marks

Reviewed by AT25

Feb 8th 2013

Closing my account ASAP!

First and foremost, worst experience ever. They lied many times, received a debit card in the mail but no pin, was told the pin would arrive in 2-3 days. NEVER CAME. Took over a month to receive a WORKING debit card.

They have many many kinds of dumb fees. They scam you with over draft fees (over $400 in my case) i did the refer a friend and never received my $25.

The tellers harass you into opening all kinds of useless accounts.

You can't do debit, only credit.

I would never recommend this bank to anyone.

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Other TCF Bank Reviews

dani9755's Profile Image

Reviewed by dani9755

Jul 29th 2014

5 out of 5 marks

I want to take all my money out and take it somewhere else

I have had many bank experiences over the last 10 years, one being how I've had to change my checkbooks because of new ownerships. I finally ended up with TCF Bank. I have had some minor issues but they always get resolved. My last banking experience got me to the point where I was telling the employee "I'm taking all my money out and going somewhere else". I was upset because I wanted to activate my new debit card and I had to pay a fee even though it was at a ATM at a TCF Bank. I went through the ATM and it used to be where you had that option "activate". No longer there, so I just pushed a button, maybe show my balances, not even sure, I never use the ATM> I went to the desk just to find out if I was activated and found out that I was, but it "only" cost me $1.50. Okay, yes, only $1.50, but the fact was I went to a TCF bank exclusively so that I could activate for free. I was so pissed off and I wanted to take all my money out and take it somewhere else, based on principle. I didn't. A couple of days later, the TCF banking manager called me personally and reassured me that the fee would be taken off. I wish I would have asked for him sooner. I only started going to this branch because of this manager. He is such an asset to this industry, I can't even say enough! We need more people like this! He took care of my "1.50" and as ridiculous as it sounds, my $1.50 was important enough for him to make the call and deem me enough as a valued customer. So rare in this time and age. Thank you TCF

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Bstanifer's Profile Image

Reviewed by Bstanifer

Jul 27th 2014

5 out of 5 marks

Great bank to be with

This bank is fast and has great customer service

Is this review helpful? ▲ Yes 1 ▼ No 0

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