First and foremost, worst experience ever. They lied many times, received a debit card in the mail but no pin, was told the pin would arrive in 2-3 days. NEVER CAME. Took over a month to receive a WORKING debit card.
They have many many kinds of dumb fees. They scam you with over draft fees (over $400 in my case) i did the refer a friend and never received my $25.
The tellers harass you into opening all kinds of useless accounts.
You can't do debit, only credit.
I would never recommend this bank to anyone.
I have never been treated this bad in an establishment that calls me a customer the hours online say "9 - 5," nothing else so I decided if I rushed I would be able to bike there before I work. I arrived at 4:30 and they had been closed since 2 I plan to remove all my funds ASAP worst customer service I've ever had. They're tellers have consistently treated me worse than the minimum wage employees at any McDonald's I've ever been to.
The tellers at the apple valley bank are the rudest, coldest, most unfriendly people i have ever had to deal with! If you ask them a question-they get snippy/rude, have a complaint? They just stand there and stare at you,. No emotions, no response, nothing. Every month i go in to make a deposit-request a balance, write it on the deposit slip, show my id, and still don't get the balance! Have to ask again for the balance. Last time the teller got rude, and still did not put the balance on my receipt! When i said to her that there was no balance listed, she grabbed receipt out of my hand, put it on receipt and threw it across the counter, then said, very sarcastically, have a nice day! I have spoken to the bank manager about this and she just shrugs it off, like no big deal. If we didn't have our mortgage there, i would go somewhere else. Thank goodness we have our checking at a credit union! I scored with 1 star,,,, and that is being generous!!!!!