First they took advantage of us by charging us $74 in overdraft fees. When we asked that it be waived as we were not interested in their overdraft protection, they told us that there is nothing they can do because we are asking in more than 14 days after the charges were billed. This is nothing but an excuse. One of our transactions was $15. The overdraft charge that it cased was $37. Then i locked out my account. The first rep i spoke to just unlocked it. Then i ended up locking it again 2 weeks later.
I ended up with a different rep who had a completely different standard of what he will be needing to unlock the account. This one wanted the card or account number in addition to the usual social security, etc. Verification info. I did not have it with me so he refused to unlock my account. So now great i have to call again later. I need one more month to transfer all electronic payments out of it and then i can't wait to close the account. Hopefully i'll have an opportunity to tell the rep when i'm closing the account that they are truly "! @#$ bank. "
They don't process deposits made after 3;00 pm, for 24 to 48 hours, but they process checks around the clock. This action causes bounced checks, if you run close to the edge, like almost every American is doing these days. 37.00 for every NSF. Supposedly, if your NSF is less than a dollar, they don't charge you, but they did me, 37.00 for a lousy .23 cents that I made good with a 100.00 deposit on the same day. But since I work until 5;00, my 100.00 deposit will sit there, unaccounted for until 2 days later. Stay away from this bank. The only reason I gave them a star is because I can't post this without leaving at least 1.
All about the fees.... free checking no way....always fees come in for anything and everything....going to drop can't take it 18-20 every other month times that by the hundreds of idiots or thousands.... nice scam. Banks used to be friendly and fair.. now how much they can screw you...