Overall Rating

MyBankTracker rated TCF Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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TCF Bank Customer Review

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Brandyn R's Profile Image

1 out of 5 marks

Reviewed by Brandyn R

Jun 23rd 2012

Horrible Customer Service. Unethical Policies And Practices

Would rate "0" if i could...

Is this review helpful? ▲ Yes 2 ▼ No 0

Other TCF Bank Reviews

annakent's Profile Image

Reviewed by annakent

Mar 6th 2015

1 out of 5 marks

Worst of the worst

There is validation that they are in violation of multiple federal laws and rules, and when found in violation, THEY get nasty! On top of that, they collect charitable donations from customers, then do press releases about how much money THEY raised for charity. Then THEY take the tax break on those customer-donations. I could go on for 2 weeks from Tuesday. Horrible, unethical and devious people.

Is this review helpful? ▲ Yes 1 ▼ No 0

shar2465's Profile Image

Reviewed by shar2465

Feb 14th 2015

1 out of 5 marks

TCF And Briarwood Branch Incompentencies

I have had numerous experiences with tcf which, after decades of loyalty since great lakes, the original bank, was formed. The personalized service has completely disappeared. The staff rotation guarantees that you will never get to know anyone that works there. Recently, the manager at the briarwood branch, after failing to explain or check with any superior, simply turned her back and rudely dismissed me.

When asked to give me the name of her superior, she refused. Interesting episode. It is a hopeless situation. I am moving my business 20 yards away to chase. They have a far superior organization. Able to accept wire transfers from international banks, a level of financial information that is satisfying my needs both small and large. Tcf should not be considered a place that cares much at all about real customer service. And..

We are supposed to entrust them with our money?

Is this review helpful? ▲ Yes 1 ▼ No 0

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