This bank is terrible. I own several house with mortgages and have recently re-financed some of them. TCF is by far the worst bank in the business. Their customer service is none existing. No phone support. They are predator lender that will stick it to their customers. Over charging interest rates because they know the have people over a barrel. They are charging 6% more than Compass or Ally Bank on lines of credit. Seriously THIS IS THE WORST BANK EVER. They give all Banks a bad name.
I have had horrible service with TCF BANK. If you call the Duluth office in Minnesota they tell you that you must call the 800 number because the phone line (which is local) "isn't secure". That makes no sense.
Every time there's an error with their checking over draft fees (which it's $37 each time you make any errors or if they POST something after a deposit is made but screw around with the dates instead so you get over draft fees, which they do) - so enjoy paying $37 in nsf for any transaction, even if it's $1.10.
Also check out these fees they charge your checking account each month. You pay an ATM fee at any ATM that isn't TCF already, let's say $2.50 which says is charged to your account, well now you pay TCF each month too: Service Charge or Fee CHECK IMAGE FEE
$-1.95 Service Charge or Fee ATM FEE-PLUS SYSTEM
$-6.00 Service Charge or Fee
$-15.00 NON-ET NON-TCF ATM FEE
These are they fees charged to my account each and every month, so lovely.By the way they randomly charge the account, usually it's the LAST DAY OF THE BILLING MONTH, but if you happened to be "over drafted" and they charge these fees -- guess what? You get a NSF fee of $37 per charge!!
I think this place should be investigated for fraud.
They charged me fees over an over again it was a bank error every single time wouldn't reverse fees, by far the worst customer service the worst bank quality!!!!
Wouldn't be surprised to see the bank fold in the next 5 years, it's desolate and dead every single time I walked into a branch, now I understand why!!!! My advice don't ever bank with Tcf!!!!