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TCF Bank Customer Review

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Schipani's Profile Image

1 out of 5 marks

Reviewed by Schipani

May 15th 2012

Terrible Customer Service and High Fees

I was just recently charged $148.00 in NSF fees ($38.00 each) when my account was not overdrawn. I called the 800 number and the lady was less than helpful. She offered me a refund of one of the $38.00 fees as a "courtesy." I went to a branch near work to talk to someone and the person at the branch was even worse. I've filed a BBB complaint and if necessary I will file an OCC.gov complaint. This bank is terrible. I can't wait to find another bank to do business with. It's funny that they offer $25.00 for referring a friend. Why not spend some time just keeping your customers instead of driving them off. I wouldn't refer someone I didn't like to the bank let alone a friend or family member.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other TCF Bank Reviews

chart's Profile Image

Reviewed by chart

Jan 15th 2015

1 out of 5 marks

TCF are thieves

They don't process deposits made after 3;00 pm, for 24 to 48 hours, but they process checks around the clock. This action causes bounced checks, if you run close to the edge, like almost every American is doing these days. 37.00 for every NSF. Supposedly, if your NSF is less than a dollar, they don't charge you, but they did me, 37.00 for a lousy .23 cents that I made good with a 100.00 deposit on the same day. But since I work until 5;00, my 100.00 deposit will sit there, unaccounted for until 2 days later. Stay away from this bank. The only reason I gave them a star is because I can't post this without leaving at least 1.

Is this review helpful? ▲ Yes 1 ▼ No 0

steve205's Profile Image

Reviewed by steve205

Jan 9th 2015

1 out of 5 marks

if i could give zero stars would

All about the fees.... free checking no way....always fees come in for anything and everything....going to drop can't take it 18-20 every other month times that by the hundreds of idiots or thousands.... nice scam. Banks used to be friendly and fair.. now how much they can screw you...

Is this review helpful? ▲ Yes 1 ▼ No 0

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