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B
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Mobile Banking

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429
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TCF Bank Customer Review

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Schipani's Profile Image

1 out of 5 marks

Reviewed by Schipani

May 15th 2012

Terrible Customer Service and High Fees

I was just recently charged $148.00 in NSF fees ($38.00 each) when my account was not overdrawn. I called the 800 number and the lady was less than helpful. She offered me a refund of one of the $38.00 fees as a "courtesy." I went to a branch near work to talk to someone and the person at the branch was even worse. I've filed a BBB complaint and if necessary I will file an OCC.gov complaint. This bank is terrible. I can't wait to find another bank to do business with. It's funny that they offer $25.00 for referring a friend. Why not spend some time just keeping your customers instead of driving them off. I wouldn't refer someone I didn't like to the bank let alone a friend or family member.

Is this review helpful? ▲ Yes 3 ▼ No 0

Other TCF Bank Reviews

Cha01rla's Profile Image

Reviewed by Cha01rla

Oct 6th 2014

1 out of 5 marks

If Possible I Would Give 0 Stars!

I walked in the Burnsville bank to get info and was shocked at the lack of privacy and customer service. A woman who claimed to be a co-manager was loudly talking about her customer owing the bank $300. I stepped up to a teller and the co-manager e. Demanded my teller close her window and attend to her while i was left standing there. She was so disrespectful to the teller and me that i couldn't believe it. Aren't there privacy laws with regard to banking? Run, don't walk away from this place?

Is this review helpful? ▲ Yes 1 ▼ No 0

shipmate1's Profile Image

Reviewed by shipmate1

Oct 4th 2014

5 out of 5 marks

So Far So Good

Minnesota based. Can not get much better than that! Great locations inside #1 grocery stores in the area. Highly recommended! Wayne. St. Michael, mn.

Is this review helpful? ▲ Yes 1 ▼ No 0

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