MyBankTracker rated TCF Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I have had nothing but problems with them. I took a cash deposit into the branch one day and they "lost" it causing me a lot of extra stress i did not need since i was 8 months pregnant and my father had passed away 2 days before. Now i look at my account and they charged me a $37 nsf fee because a large item that came through unexpectedly put my account in a negative pending status, and even though a payroll check cleared before the item did they said a $4 purchase i made earlier in the day (when it was not negative) cleared while i have a negative pending status so they charged me.
They refused to refund the nsf even though no negative showed on my account. Guess what tcf, i will be getting my $37 back when i move to one of the three local banks that are offering $100 to sign up with them, and as soon as my account is closed and free of you i will be contacting the better business bureau!
I ALWAYS HAD A GOOD EXPERIENCE WITH THIS BANK.
There is validation that they are in violation of multiple federal laws and rules, and when found in violation, THEY get nasty! On top of that, they collect charitable donations from customers, then do press releases about how much money THEY raised for charity. Then THEY take the tax break on those customer-donations. I could go on for 2 weeks from Tuesday. Horrible, unethical and devious people.