I have had nothing but problems with them. I took a cash deposit into the branch one day and they "lost" it causing me a lot of extra stress i did not need since i was 8 months pregnant and my father had passed away 2 days before. Now i look at my account and they charged me a $37 nsf fee because a large item that came through unexpectedly put my account in a negative pending status, and even though a payroll check cleared before the item did they said a $4 purchase i made earlier in the day (when it was not negative) cleared while i have a negative pending status so they charged me.
They refused to refund the nsf even though no negative showed on my account. Guess what tcf, i will be getting my $37 back when i move to one of the three local banks that are offering $100 to sign up with them, and as soon as my account is closed and free of you i will be contacting the better business bureau!
They don't process deposits made after 3;00 pm, for 24 to 48 hours, but they process checks around the clock. This action causes bounced checks, if you run close to the edge, like almost every American is doing these days. 37.00 for every NSF. Supposedly, if your NSF is less than a dollar, they don't charge you, but they did me, 37.00 for a lousy .23 cents that I made good with a 100.00 deposit on the same day. But since I work until 5;00, my 100.00 deposit will sit there, unaccounted for until 2 days later. Stay away from this bank. The only reason I gave them a star is because I can't post this without leaving at least 1.
All about the fees.... free checking no way....always fees come in for anything and everything....going to drop can't take it 18-20 every other month times that by the hundreds of idiots or thousands.... nice scam. Banks used to be friendly and fair.. now how much they can screw you...