MyBankTracker rated TCF Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I have had nothing but problems with them. I took a cash deposit into the branch one day and they "lost" it causing me a lot of extra stress i did not need since i was 8 months pregnant and my father had passed away 2 days before. Now i look at my account and they charged me a $37 nsf fee because a large item that came through unexpectedly put my account in a negative pending status, and even though a payroll check cleared before the item did they said a $4 purchase i made earlier in the day (when it was not negative) cleared while i have a negative pending status so they charged me.
They refused to refund the nsf even though no negative showed on my account. Guess what tcf, i will be getting my $37 back when i move to one of the three local banks that are offering $100 to sign up with them, and as soon as my account is closed and free of you i will be contacting the better business bureau!
I was given a $50 gift card and when I decided to use it a while later, the balance was zero. I called TCF and was told that fees were taken out each month, which took the $50. I never used or activated the card. TCF said there is nothing they can do. I am so disappointed. I guess $50 is worth losing customers, I'm closing my TCF account.