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B
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TCF Bank Customer Review

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michigancustomer's Profile Image

1 out of 5 marks

Reviewed by michigancustomer

Jan 27th 2013

They do not even deserve 1 star.

I have had nothing but problems with them. I took a cash deposit into the branch one day and they "lost" it causing me a lot of extra stress I did not need since I was 8 months pregnant and my father had passed away 2 days before.

Now I look at my account and they charged me a $37 NSF fee because a large item that came through unexpectedly put my account in a negative pending status, and even though a payroll check cleared before the item did they said a $4 purchase I made earlier in the day (when it was not negative) cleared while I have a negative pending status so they charged me. They refused to refund the NSF even though no negative showed on my account.

Guess what TCF, I will be getting my $37 back when I move to one of the three local banks that are offering $100 to sign up with them, and as soon as my account is closed and free of you I will be contacting the Better Business Bureau!

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Other TCF Bank Reviews

rtm727's Profile Image

Reviewed by rtm727

Sep 9th 2014

1 out of 5 marks

How are you not online in 2014?

Besides the annoying long wait times on the phone, always at least 15 minutes. How is it that a bank in 2014 doesn't offer any services online!? I can veiw my account!? wow, thanks. I can't even pay my card online. I had my real bank send them a check through the mail the only way they could and TCF denied it and said that account number for my bank didn't exist! WHAT!? and then tried to cahrge me late fee. I have only had this account for 2 months nad have already had a problem each month.

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shirleyt222's Profile Image

Reviewed by shirleyt222

Sep 8th 2014

1 out of 5 marks

First Time Dealing With This Bank and The Last

Went to the bank to cash a check made out on their bank. They wanted to charge us 7. 00 for something that cost them nothing. I know they did not make the policy but the guy was just rude. He shrugged his shoulders when asked a question. I will have to agree with the others regarding this bank. Bad customer service. This was the stand alone bank in apple valley

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