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B
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TCF Bank Customer Review

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michigancustomer's Profile Image

1 out of 5 marks

Reviewed by michigancustomer

Jan 27th 2013

They do not even deserve 1 star.

I have had nothing but problems with them. I took a cash deposit into the branch one day and they "lost" it causing me a lot of extra stress I did not need since I was 8 months pregnant and my father had passed away 2 days before.

Now I look at my account and they charged me a $37 NSF fee because a large item that came through unexpectedly put my account in a negative pending status, and even though a payroll check cleared before the item did they said a $4 purchase I made earlier in the day (when it was not negative) cleared while I have a negative pending status so they charged me. They refused to refund the NSF even though no negative showed on my account.

Guess what TCF, I will be getting my $37 back when I move to one of the three local banks that are offering $100 to sign up with them, and as soon as my account is closed and free of you I will be contacting the Better Business Bureau!

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Other TCF Bank Reviews

Wynder's Profile Image

Reviewed by Wynder

Aug 31st 2014

5 out of 5 marks

Excellent Service

Have had several accounts for over 10 years. I appreciate the hours on weekends, Sundays, and late days and they are always professional. The online banking works very well. They were the only bank in Chicago to give me an account when I moved here. I am extremely satisfied with my branch on Milwaukee and if necessary, the actual Bank is not too far away on Fullerton.

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kareis2012's Profile Image

Reviewed by kareis2012

Aug 29th 2014

1 out of 5 marks

Awful!

They literally hold transactions until you withdraw your money just to take them out a week later and charge tons of fees. I'm sorry but i work to hard to give my money away! Closing my account as soon as they open!

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