My advise DON'T OPEN ANY ACCOUNT in this "bank".They are CHEATERS.They will say you system error and will charge you overdraft fees and balance return fee.If you will call them EVERY DAY mabe they will return fees after 1 and a half months.If you won't call them You will be lucky after 2-3 mo.It happened to me 2 times in 6 mo.Online banking is the worst as s##t.Every problem you have go to branch and waisting your time.
Besides the annoying long wait times on the phone, always at least 15 minutes. How is it that a bank in 2014 doesn't offer any services online!? I can veiw my account!? wow, thanks. I can't even pay my card online. I had my real bank send them a check through the mail the only way they could and TCF denied it and said that account number for my bank didn't exist! WHAT!? and then tried to cahrge me late fee. I have only had this account for 2 months nad have already had a problem each month.
Went to the bank to cash a check made out on their bank. They wanted to charge us 7. 00 for something that cost them nothing. I know they did not make the policy but the guy was just rude. He shrugged his shoulders when asked a question. I will have to agree with the others regarding this bank. Bad customer service. This was the stand alone bank in apple valley