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B
Customer Rating
Financial Health
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Mobile Banking

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429
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TCF Bank Customer Review

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Robert W's Profile Image

3 out of 5 marks

Reviewed by Robert W

May 4th 2012

sad

Not very friendly, not cusotmer friendly. Will not accomadate it's customers, seems to be more friendly to blacks. 95% black employees. Will not allow customer to buy a box of coins, pennies, nickels, etc. Told me they don't have the room in their safe to store coins, only for business customers.

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Other TCF Bank Reviews

rtm727's Profile Image

Reviewed by rtm727

Sep 9th 2014

1 out of 5 marks

How are you not online in 2014?

Besides the annoying long wait times on the phone, always at least 15 minutes. How is it that a bank in 2014 doesn't offer any services online!? I can veiw my account!? wow, thanks. I can't even pay my card online. I had my real bank send them a check through the mail the only way they could and TCF denied it and said that account number for my bank didn't exist! WHAT!? and then tried to cahrge me late fee. I have only had this account for 2 months nad have already had a problem each month.

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shirleyt222's Profile Image

Reviewed by shirleyt222

Sep 8th 2014

1 out of 5 marks

First Time Dealing With This Bank and The Last

Went to the bank to cash a check made out on their bank. They wanted to charge us 7. 00 for something that cost them nothing. I know they did not make the policy but the guy was just rude. He shrugged his shoulders when asked a question. I will have to agree with the others regarding this bank. Bad customer service. This was the stand alone bank in apple valley

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