MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Three months ago, td bank called and offered us a good deal to establish a new line of credit. Bad experience from the beginning. Computer systems down, calls not returned, promises unkept. I wish i would have walked away right away. They delayed the process for months, reneged on the promised rate, and blamed everything on the bad housing market. The truth is that they don't know what they are doing... As quietly admitted by some of their employees. My experience occurred at their media, pa office but their back office operation in nj is also a big part of the problem. Stay away if you can. Informer commerce bank customers must really be noticing the change.
Filed complaint about mail order item repackaged to conceal damage. Dismissed my complaint without investigation.
This is the most horrible bank i have dealt with... I went to a branch in carmel newyork.. And went to the manager michael griffin. And instead of helping me out... He was teaching me
( the customer ). A lesson to manage my money in a very abusive and harrasing way.... And then i called to complain to his regional manager adam kintish and never got a call back... Its all a mafia and protecting each other and there is no one to complain to. And they will keep charging you 35 dollar overdraft fee.... And they are very rude and very arrogant....... I closed three bank accounts with them.... Over 100 k.... It was horrible experience... There was no one who called back to adress manager michael griffins abusive language. They are thieves and i would tell everyone to stay away 100,000 miles from this bank....... Good riddance.. I dont even want to give one star..... But it wont let me post without putting atleast one star.......