Three months ago, td bank called and offered us a good deal to establish a new line of credit. Bad experience from the beginning. Computer systems down, calls not returned, promises unkept. I wish i would have walked away right away. They delayed the process for months, reneged on the promised rate, and blamed everything on the bad housing market. The truth is that they don't know what they are doing... As quietly admitted by some of their employees. My experience occurred at their media, pa office but their back office operation in nj is also a big part of the problem. Stay away if you can. Informer commerce bank customers must really be noticing the change.
I love going there! The guys i know really well, gary, garfield, layla, shelby, and robert etc. They really know my name and if i need to check my status, they are always there to help and they know i would come to take some money out and while i'm wating, they ask how i'm doing, etc.