Three months ago, TD Bank called and offered us a good deal to establish a new line of credit. Bad experience from the beginning. Computer systems down, calls not returned, promises unkept. I wish I would have walked away right away. They delayed the process for months, reneged on the promised rate, and blamed everything on the bad housing market. The truth is that they don't know what they are doing...as quietly admitted by some of their employees. My experience occurred at their Media, PA office but their back office operation in NJ is also a big part of the problem. Stay away if you can. Informer Commerce Bank customers must really be noticing the change.
TD bank started off very good. they have now charged me over 350.00 in overdraft fees for 2 and 3 dollar pending charges. How am I negative any funds I get direct deposit every Friday and my bills are not even paid out of this account. This is just my play money account. When I call to find out why the charges if there is money in the account they cant justify the charges. The are ridiculous and there customer service is horrendous. I have had the account for a little less that a year and am closing the account now.
I have been trying since Octoboer of 2013 to get one person to return my phone calls in reference to a property that is listed on the foreclosure list. As of date not one phone call or email has been responded to.