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C
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TD Bank Report Card

Overall rating score 36%
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TD Bank Customer Review

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blc1845's Profile Image

1 out of 5 marks

Reviewed by blc1845

Feb 9th 2013

Awful....

The manger at this bank does not want to deal with any customer issues. How on earth they brought her in as a manger is beyond me. I have moved my commercial banking elsewhere. I do not recommend anyone banking here. I will say the tellers and the CSR's are very helpful and always pleasant to deal with. Too bad the manager can't be the same....

Is this review helpful? ▲ Yes 3 ▼ No 0

Other TD Bank Reviews

KateSmith's Profile Image

Reviewed by KateSmith

Apr 15th 2014

1 out of 5 marks

Absolutely the worst in terms of convenience

For weeks now I have stood in line at this bank for 20 or more minutes no matter what time of day I go. There is NEVER more than two tellers and today we had only one at 9:30 in the morning. This branch is a disgrace and your slogan "America's Most Convenient Bank" is the bigger joke as you are standing in line viewing your monitors that promote: "I'm in and out and on my way," TD treats me like a king," "They know me by name," etc., etc. What a joke! The only true statement on your video is that you offer free lollipops and dog biscuits..this branch doesn't even offer free pens anymore...really is that what your clients really want? I have four separate accounts with TD and I'm going to close all of them and encourage my friends and family to do the same. Convenient, you are not!

Is this review helpful? ▲ Yes 1 ▼ No 0

qcqc's Profile Image

Reviewed by qcqc

Apr 14th 2014

2 out of 5 marks

did not answer the phone DONT RESPECT CLIENT stay away from this BANK

very bad help when discuting loan needed.dont understand client need and type of job.

Is this review helpful? ▲ Yes 1 ▼ No 0

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