Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

1,473
Branch Locations

TD Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Reviews
HSBC Bank
Add
Bank Rates
Capital One
Add
Compare Banks

TD Bank Customer Review

Post a review
JClark's Profile Image

2 out of 5 marks

Reviewed by JClark

Dec 22nd 2012

Disappointing Customer Service

I used TD Bank for a mortgage in connection with a recent home purchase. The loan processor was poor at communication and did not ensure the loan closed on time. She did not do her job very well and i made multiple attempts to get status updates about the loan - while in process. Td bank offers an on time loan guarantee of $500; however, they did not honor the guarantee and will not respond to my requests/demands that they explain their position regarding their denial of the guarantee. They had very competitive rates, but their customer services was substandard. If you need to close on a date certain day be very careful about using/choosing td bank.

Is this review helpful? ▲ Yes 3 ▼ No 1

Other TD Bank Reviews

Sinan L's Profile Image

Reviewed by Sinan L

Dec 15th 2011

5 out of 5 marks

über-Excellent Service, Staff Is Down To Earth..

I love going there! The guys i know really well, gary, garfield, layla, shelby, and robert etc. They really know my name and if i need to check my status, they are always there to help and they know i would come to take some money out and while i'm wating, they ask how i'm doing, etc.

Is this review helpful? ▲ Yes 1 ▼ No 1

tombuck's Profile Image

Reviewed by tombuck

May 23rd 2014

5 out of 5 marks

Waited too long

I had a problem about a year ago and Dee went above and beyond to help me. She took care of everything and i would recommend her for any type of banking needs that you have.

Tom Buck

Is this review helpful? ▲ Yes 1 ▼ No 2

Post a review View all Reviews