Steer clear from this bank. I was a customer for about 20 years until they were taken over by canada! I have had an account that i have not used in nearly a year; these idiots continued to charge me fees until the account was overdrawn then they submitted to a banking credit system. Stay away!
It is a pleasure to do business at the TD branch on West 231st St, Bronx, N.Y. All employees are exceptionally pleasant, helpful & knowledgeable. I would never change banks!
They only provide you with the "Legendary Service" when everything is nice and rosy, the minute things go wrong, don't even bother calling for support. My card had 6 fraudulent transactions posted, i immediately closed the card and opened a dispute. No temporary credit had been issued, I mind you( even BOA and Chase give you a temporary credit, for christ's sake), I was told that "they will notify me within 10 days via mail". 10 days later- no mail, no call, no communication.
After I called them yet again, I was told that the dispute had not been approved because I hadn't signed some form that was never sent to me in the first place. Had to go to a branch to sign the form. Still waiting for my money back. Regret opening an account with TD Bank. The "Legendary service" is a joke! Pray that your card never gets lost or stolen- you cannot rely on these guys to help you at all!