Overall Rating

MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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TD Bank Customer Review

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st123's Profile Image

1 out of 5 marks

Reviewed by st123

Jan 22nd 2013

TD Bank Doesn't Give A Crap About You

Been banking with them for years. Deposited several large insurance checks. When i made the deposits, the teller didnt tell me that the funds would be on hold for 10 days. I went into my local branch and the teller said that if could provide a copy of all the checks deposited and she could verify they were paid she would talk to mgr about releasing hold. I called and found out that they were all cleared in 1 day. The bank manager said that he could not override the hold. Such b. S. Cannot operate a business without funds. As soon as everything clears, i am closing all of my business and personal accounts. Another scam they have is post all of your checks first before your deposits so they can charge you overdraft or nsf fees.

Is this review helpful? ▲ Yes 2 ▼ No 1

Other TD Bank Reviews

CSHLGLAW's Profile Image

Reviewed by CSHLGLAW

Mar 3rd 2015

5 out of 5 marks

Outstanding Customer Service by William Martinez

I had tried to make a deposit into my attorney trust account at the River Edge branch and was informed that my account had been closed due to inactivity. I asked the manager if she could reopen my account but she wasn't very accommodating at all and told me that I had to come back with some forms.

So I called the North Maple Ave branch where I had opened my account and spoke with William Martinez. It was almost 5 pm and the bank was about to close.I explained to William that I would not be able to get to the bank for two days because of my crazy schedule and William took care of things by reopening another account.

At 6pm, I drove to the drive-through and was greeted by William who presented me with the forms for my signatures. I am truly impressed that William went above and beyond to provide such exceptional customer service.

I would have been happy enough that William was able open a new account for me and I had expected William to leave the forms with the drive-through teller, but he stayed an hour after closing even in the terrible icy weather.

Because of William, I was able to timely deposit a large escrow check safely into my attorney trust account. If only other employees/branches would follow William's cue, dealing with banks would always be a pleasure. THANK YOU WILLIAM!!!

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fishy's Profile Image

Reviewed by fishy

Feb 6th 2015

5 out of 5 marks

The Best Bank By Far

This is the most accommodating bank there is and they have the lowest fees. They're open every day, there is never a long wait, they know my name, they're dog friendly, etc etc etc....why bank anywhere else? I hope BOA and WF lose all of their business to TD!

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