Been banking with them for years. Deposited several large insurance checks. When I made the deposits, the teller didnt tell me that the funds would be on hold for 10 days. I went into my local branch and the teller said that if could provide a copy of all the checks deposited and she could verify they were paid she would talk to mgr about releasing hold. I called and found out that they were all cleared in 1 day. The bank mgr said that he could not override the hold. Such b.s. Cannot operate a business without funds. As soon as everything clears, I am closing all of my business and personal accounts. Another scam they have is post all of your checks first before your deposits so they can charge you overdraft or nsf fees.
Workers at this branch including Gilbert Vega, Officer, Assistant Store Manager, NMLS ID# 596679, TD Bank, 2400 Bway, NY, NY 10024, 212-579-2010, make errors and in an egregious act of disrespectful (to the client) temerity and possibly criminal behavior, attempt to cover up their lack of competence by falsifying documents, discarding documents signed by client (handwritten ancillary/concomitant/down stream documents the bank has on file could not have been generated without the above referenced computer generated document's composition) and altering of an evidence stream by replacing a signed document with one intended to cover up Bank Error . While attempting to get copies of the above mentioned signed documents (via walk in v. phone w/TD Bank officials) an alternate TD Bank employee attempted to seek out business for TD Bank, asking if the [high profile] company the client worked for 'has a board', implying that they [the high profile company's board] would meet with the [clearly naive at best, revealing a suspect intellect] low level TD Bank Employee [to work out a business deal with the bank]. A complaint relative to the above will be filed with TD Bank Security and / or appropriate government oversight agencies. Curiously, at the building adjacent to the bank (possibly the Merrion at 215 w. 88th street??) one morning client witnessed building staff (doorman/ super and / or maintenance person) being politely greeted by a woman and her daughter as they left the building and as soon as the woman and her daughter were apparently out of earshot, they (building staff) laughed at each other, asked if [paraphrased] 'that's the nurse in apartment [redacted]' and then began talking about what they'd do to her [sexual innuendo].
I had my auto loan transferred from a local bank to TD bank after TD bank acquired the local bank. Following this, being able to track my loan was down right impossible! TD bank stated I could not access the loan online since it was a loan transfer. I had to pay in person each time! Now that I am one payment away from paying off my vehicle, they tell me over the phone (after 30 min holds between three transfers to three separate people) that I owe over 150% of my balance due to "late" fees, etc. I am requesting an itemized payoff report to include principal, interest, and other fee balances. By the way, I was told that this request has to be done via fax only! Can't request via phone or online! Why doesn't TD bank do their employees a favor and close on weekends (especially on Sundays) since they really don' t offer any other benefits!