Overall Rating

MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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TD Bank Customer Review

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TaraShubert's Profile Image

1 out of 5 marks

Reviewed by TaraShubert

Jan 8th 2013

The bank robbed me

Knowing the bank charges $35 for an overdraft fee, I attempted to avoid being over withdrawn ( I also signed up for their protection against this happening and still did not get any help there!) After transferring money to leave $1 in my account, I was charged with a $15 maintenance fee. I called customer service inquiring about this charge, I was told because I had under $100 in my account. I have never been charged $15 to my account before and have had under $100 in this account on numerous occasions. The representative then told me (in broken english) that I can change my convenience checking account to a simple checking account. I can have a minimum balance of $0, BUT they will charge me $3.99 a month for a maintenance fee!! When I asked if I had $1 in my account, will this fee still apply. She said, "Yes, even if you have $100 in your account the fee will still apply." So essentially, I'm paying to be at their bank. The last 5 years of loyalty to your bank clearly means nothing when customers hold so much trust in their bank. I hope someone is enjoying their $15-$35 martini on their yacht in the Pacific somewhere while I argue to hold on to the last few dollars I have.

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Other TD Bank Reviews

fishy's Profile Image

Reviewed by fishy

Feb 6th 2015

5 out of 5 marks

The Best Bank By Far

This is the most accommodating bank there is and they have the lowest fees. They're open every day, there is never a long wait, they know my name, they're dog friendly, etc etc etc....why bank anywhere else? I hope BOA and WF lose all of their business to TD!

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hamza's Profile Image

Reviewed by hamza

Feb 19th 2015

1 out of 5 marks

Cliche Money Grubbing System

So hear this, i go to drop off 2k into my dads account via a checking number at the toronto lapsley location. The lady asks for the transit number and i tell her its that branch my dad opened with. She happily adds the money. I go 2 days later and she is condescending and rude and tells me without a transit number i cant add any money. I am trying to deposit money not take out money. No one in the world has this bs system. Switch to scotia bank or bmo. TD is clown college

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