Overall Rating

MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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TD Bank Customer Review

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TaraShubert's Profile Image

1 out of 5 marks

Reviewed by TaraShubert

Jan 8th 2013

The bank robbed me

Knowing the bank charges $35 for an overdraft fee, I attempted to avoid being over withdrawn ( I also signed up for their protection against this happening and still did not get any help there!) After transferring money to leave $1 in my account, I was charged with a $15 maintenance fee. I called customer service inquiring about this charge, I was told because I had under $100 in my account. I have never been charged $15 to my account before and have had under $100 in this account on numerous occasions. The representative then told me (in broken english) that I can change my convenience checking account to a simple checking account. I can have a minimum balance of $0, BUT they will charge me $3.99 a month for a maintenance fee!! When I asked if I had $1 in my account, will this fee still apply. She said, "Yes, even if you have $100 in your account the fee will still apply." So essentially, I'm paying to be at their bank. The last 5 years of loyalty to your bank clearly means nothing when customers hold so much trust in their bank. I hope someone is enjoying their $15-$35 martini on their yacht in the Pacific somewhere while I argue to hold on to the last few dollars I have.

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Other TD Bank Reviews

shawnbfromjersey's Profile Image

Reviewed by shawnbfromjersey

Mar 7th 2015

1 out of 5 marks

fees and will purposely cause you to overdraft

This bank will not post your debit card transactions and will wait until your account gets low. Then it will take the highest amount and post it first even though its not the first debit. Causing you to have to pay multiple over draft fees. This bank has been sued and lost for this illegal activity and is still practicing this activity

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bdarnell2239's Profile Image

Reviewed by bdarnell2239

Mar 20th 2015

1 out of 5 marks

thieves

Do not deal with this company. I paid a payment on my account online the same day it was due. I paid around 7pm, come to find out that their cutoff was 5pm in the afternoon ...really talk about bankers hours even online.... anyway after 5pm it goes on the next day which not only caused late charge but in my case also dropped my line of credit from $3800 to zero.... they reimbursed my late charge but decided that i was no longer a customer they wanted..... ooh well i'll still use their money at zero interest for the next two years.... dont deal with this bank.

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