Knowing the bank charges $35 for an overdraft fee, I attempted to avoid being over withdrawn ( I also signed up for their protection against this happening and still did not get any help there!) After transferring money to leave $1 in my account, I was charged with a $15 maintenance fee. I called customer service inquiring about this charge, I was told because I had under $100 in my account. I have never been charged $15 to my account before and have had under $100 in this account on numerous occasions. The representative then told me (in broken english) that I can change my convenience checking account to a simple checking account. I can have a minimum balance of $0, BUT they will charge me $3.99 a month for a maintenance fee!! When I asked if I had $1 in my account, will this fee still apply. She said, "Yes, even if you have $100 in your account the fee will still apply." So essentially, I'm paying to be at their bank. The last 5 years of loyalty to your bank clearly means nothing when customers hold so much trust in their bank. I hope someone is enjoying their $15-$35 martini on their yacht in the Pacific somewhere while I argue to hold on to the last few dollars I have.
This is the worst bank to deal with and the italian girl manager is the worst person to deal with i think she is on a power trip they charge all kinds of fees for nothing they freeze cheques but take there fees from the frozen funds anyway the employees don't even know that the funds get frozen for 7 days or 5 days this bank has to wake up and treat customers the proper way and get rid of that women manager she does not know anything to much you know what so change bank and go somewhere where they know what they are talking about
Approaching my full retirement age of 67, TD Bank decided to terminate me for some false policy breach. The quality of management has deteriorated to the point
of no return. I would advise anyone thinking of a career with this bank to steer clear.Extremely low wages, oppressive working conditions, and a management style that is only concerned with profit. The more you produce the more money management makes. I you get tired of constantly being beaten over the head to sell, sell, sell.And they love to charge fees. STAY AWAY.