Overall Rating

MyBankTracker Grade

C+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

1,473
Branch Locations

TD Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Rates
HSBC Bank
Add
Bank News
Capital One
Add
Compare Banks

TD Bank Customer Review

Post a review
TaraShubert's Profile Image

1 out of 5 marks

Reviewed by TaraShubert

Jan 8th 2013

The bank robbed me

Knowing the bank charges $35 for an overdraft fee, I attempted to avoid being over withdrawn ( I also signed up for their protection against this happening and still did not get any help there!) After transferring money to leave $1 in my account, I was charged with a $15 maintenance fee. I called customer service inquiring about this charge, I was told because I had under $100 in my account. I have never been charged $15 to my account before and have had under $100 in this account on numerous occasions. The representative then told me (in broken english) that I can change my convenience checking account to a simple checking account. I can have a minimum balance of $0, BUT they will charge me $3.99 a month for a maintenance fee!! When I asked if I had $1 in my account, will this fee still apply. She said, "Yes, even if you have $100 in your account the fee will still apply." So essentially, I'm paying to be at their bank. The last 5 years of loyalty to your bank clearly means nothing when customers hold so much trust in their bank. I hope someone is enjoying their $15-$35 martini on their yacht in the Pacific somewhere while I argue to hold on to the last few dollars I have.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other TD Bank Reviews

rolly111's Profile Image

Reviewed by rolly111

Jan 12th 2015

5 out of 5 marks

TD Bank an Excellent Bank

I did some business with TD Bank recently and was very pleased with the professionalism and friendliness of everyone. It was a great experience.

Is this review helpful? ▲ Yes 1 ▼ No 0

thenextoneup5's Profile Image

Reviewed by thenextoneup5

Dec 17th 2014

4 out of 5 marks

Too Many Fees

Too many fees associated with the checking account. Better to bank with online banking.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews