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TD Bank Customer Review

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Lindsay05's Profile Image

2 out of 5 marks

Reviewed by Lindsay05

Jan 21st 2013

They stole money from me.

2 really bad experience since Christmas. I was looking for work over the holiday season and was applying everywhere online. Week later I received a letter in mail saying I qualified as a mystery shopper and and a cheque for around 4000. Oblivious at time time went right to the bank and deposited into may account right away. Never took anything out, After a couple of hours later I realized it was a scam and made a police report with the RCMP, went to my home branch that night and told the bank manager everything gave her all the paper work with the letter I got in the mail And my police report number. She told me that my account would not be affected by it. She lied... Went to deposit my pay cheque 2 days later, And my account was on hold, couldn't even deposit my money. Waited for 40 min while they called head office and finally i could get my money that day. Next day went to transfer from my saving and it was on hold. Called Td and told me I had to go back to home branch. They told me they had to investigate, also they did not know if they wanted with there bank. Took 3 days to access my money.

2-signed up for the online app. I realized on the 1st of the month I was being charged for paper statement, that I have never received before. I looked into it they said it was because my address was not verified and they had not sent on since 2009. So was was I paying 2$ a month If they never mailed it. Ya I knew about the 2 fee from a letter they mailed, which made it to my address just fine. It said if you are currently receiving paper statement by mail you will have to pay 2$ a month. Well I hadn't got one since 2009 on there records and by mine. Asked for My money back talked to many mangers and I got NOTHING. I was like how is this fare you charging me for a service that I'm not receiving your not even mailing it. Go to the bank 2 times week no one has ever asked me to verify my address. They also said I'm the only persons this has ever happened to. BS 2 me

Is this review helpful? ▲ Yes 3 ▼ No 0

Other TD Bank Reviews

amd710earthlinknet's Profile Image

Reviewed by amd710earthlinknet

Oct 18th 2014

1 out of 5 marks

Don't Buy TD Bank Gift Cards

After purchasing 3 gift cards in the amount of $25 for my college son I found that the monies were eaten up with a $2.50 service charge leaving $7.50 on each card. Contacted the toll free number, went to the TD branch and horrible customer service. Really disappointment in how TD bank was non-responsive. I am a long time TD Bank customer. Warning - do not buy TD gift cards.

Is this review helpful? ▲ Yes 1 ▼ No 0

phillymale1955gmai's Profile Image

Reviewed by phillymale1955gmai

Oct 15th 2014

1 out of 5 marks

You Suck

I try reaching them st their 1888 7519000 number and for the past few days cannot get anyone its always a 15 to 20 minute hold time. Since when are you this overwhelmed? Try hiring more employees in those offices downtown center city that i pay all my fees for. You can all get bent. Your branch on frankford and unruh aren't any better. They can usually at this discretion remove overdraft fees but 9 out of ten will not remove one single overdraft fee. Knowing it was only three days before my nevt eft was going tobe in their bank.

TD Bank has taken $210. 00 in od fees and nsf fees year to date. I am on disability because i have memory impairment caused by an automobile accident. Sometimes i forget to balance my checking account but its never ever more than double digits that my next eft cannot take care of. I hate your bank and how i get treated. Mr glenn [Redacted] disgruntled patron of td bank. $210. 00? Shame on td bank and how it treats handicapped customers. K should have kept that money someone dropped outside of your td bank on cottman and bustleton aves

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