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TD Bank Customer Review

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Lindsay05's Profile Image

2 out of 5 marks

Reviewed by Lindsay05

Jan 21st 2013

They stole money from me.

2 really bad experience since Christmas. I was looking for work over the holiday season and was applying everywhere online. Week later I received a letter in mail saying I qualified as a mystery shopper and and a cheque for around 4000. Oblivious at time time went right to the bank and deposited into may account right away. Never took anything out, After a couple of hours later I realized it was a scam and made a police report with the RCMP, went to my home branch that night and told the bank manager everything gave her all the paper work with the letter I got in the mail And my police report number. She told me that my account would not be affected by it. She lied... Went to deposit my pay cheque 2 days later, And my account was on hold, couldn't even deposit my money. Waited for 40 min while they called head office and finally i could get my money that day. Next day went to transfer from my saving and it was on hold. Called Td and told me I had to go back to home branch. They told me they had to investigate, also they did not know if they wanted with there bank. Took 3 days to access my money.

2-signed up for the online app. I realized on the 1st of the month I was being charged for paper statement, that I have never received before. I looked into it they said it was because my address was not verified and they had not sent on since 2009. So was was I paying 2$ a month If they never mailed it. Ya I knew about the 2 fee from a letter they mailed, which made it to my address just fine. It said if you are currently receiving paper statement by mail you will have to pay 2$ a month. Well I hadn't got one since 2009 on there records and by mine. Asked for My money back talked to many mangers and I got NOTHING. I was like how is this fare you charging me for a service that I'm not receiving your not even mailing it. Go to the bank 2 times week no one has ever asked me to verify my address. They also said I'm the only persons this has ever happened to. BS 2 me

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Other TD Bank Reviews

tiredoftd's Profile Image

Reviewed by tiredoftd

Aug 28th 2014

1 out of 5 marks

Worst bank to work for

Approaching my full retirement age of 67, TD Bank decided to terminate me for some false policy breach. The quality of management has deteriorated to the point

of no return. I would advise anyone thinking of a career with this bank to steer clear.Extremely low wages, oppressive working conditions, and a management style that is only concerned with profit. The more you produce the more money management makes. I you get tired of constantly being beaten over the head to sell, sell, sell.And they love to charge fees. STAY AWAY.

Is this review helpful? ▲ Yes 1 ▼ No 0

anajrubio's Profile Image

Reviewed by anajrubio

Aug 29th 2014

1 out of 5 marks

No Security On Personal Information

Just three days ago someone tampered with my information. My personal checking and debit card as well as my small business account. I realize this two days later that over $1500 is missing from my business checking. Not even the bank notifies me! Someone got my info from one of their atms and used it and took out money from both my accounts until cleaning them out and even making them go negative! I call and they tell me they will investigate to give it up to 10 business days! Like i don't have a business to run myself. Then i call two days later and they tell me no one can tamper with my info again but i log onto my personal checking online and guess what money was still able to be taken out using an atm again!!! They have no security on debit cards no alerts no text messages no nothing! How am i suppose to trust this bank especially with my business acount! Worst bank ever! With customer service and fraud! No one ever knows anything about what is going on with your account or they can't tell you. How can i not be told what is going on when its my money!

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