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TD Bank Customer Review

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hotclick's Profile Image

1 out of 5 marks

Reviewed by hotclick

Jul 1st 2012

This Manager Ought To Get Some More Training

I will be traveling abroad in about a week. Some foreign countries are suspicious of older us currencies and won't accept it at all. So, to prevent this hassle, i came to the td's skippack branch to request new hundred dollar bills before my travel. This manager was simply ignorant or lazy. He would not even entertain or try to make an effort to request new bills for me. He just flat out say "we've been instructed not to request new bills".

What?? I have made this kind of request with other td branches before & they have no problem. I told him i did that before but no amount of convincing will make him move a finger. I finally went to td's harleysville branch to make the request & the teller was able to help me out with a smile. I've never experienced this kind of poor customer service until i met this branch manager in skippack. I would give customer service a "zero" (0) if the rating has it.

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Other TD Bank Reviews

Sinan L's Profile Image

Reviewed by Sinan L

Dec 15th 2011

5 out of 5 marks

über-Excellent Service, Staff Is Down To Earth..

I love going there! The guys i know really well, gary, garfield, layla, shelby, and robert etc. They really know my name and if i need to check my status, they are always there to help and they know i would come to take some money out and while i'm wating, they ask how i'm doing, etc.

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tombuck's Profile Image

Reviewed by tombuck

May 23rd 2014

5 out of 5 marks

Waited too long

I had a problem about a year ago and Dee went above and beyond to help me. She took care of everything and i would recommend her for any type of banking needs that you have.

Tom Buck

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