MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I will be traveling abroad in about a week. Some foreign countries are suspicious of older us currencies and won't accept it at all. So, to prevent this hassle, i came to the td's skippack branch to request new hundred dollar bills before my travel. This manager was simply ignorant or lazy. He would not even entertain or try to make an effort to request new bills for me. He just flat out say "we've been instructed not to request new bills".
What?? I have made this kind of request with other td branches before & they have no problem. I told him i did that before but no amount of convincing will make him move a finger. I finally went to td's harleysville branch to make the request & the teller was able to help me out with a smile. I've never experienced this kind of poor customer service until i met this branch manager in skippack. I would give customer service a "zero" (0) if the rating has it.
This is the most accommodating bank there is and they have the lowest fees. They're open every day, there is never a long wait, they know my name, they're dog friendly, etc etc etc....why bank anywhere else? I hope BOA and WF lose all of their business to TD!
So hear this, i go to drop off 2k into my dads account via a checking number at the toronto lapsley location. The lady asks for the transit number and i tell her its that branch my dad opened with. She happily adds the money. I go 2 days later and she is condescending and rude and tells me without a transit number i cant add any money. I am trying to deposit money not take out money. No one in the world has this bs system. Switch to scotia bank or bmo. TD is clown college