I will be traveling abroad in about a week. Some foreign countries are suspicious of older us currencies and won't accept it at all. So, to prevent this hassle, i came to the td's skippack branch to request new hundred dollar bills before my travel. This manager was simply ignorant or lazy. He would not even entertain or try to make an effort to request new bills for me. He just flat out say "we've been instructed not to request new bills".
What?? I have made this kind of request with other td branches before & they have no problem. I told him i did that before but no amount of convincing will make him move a finger. I finally went to td's harleysville branch to make the request & the teller was able to help me out with a smile. I've never experienced this kind of poor customer service until i met this branch manager in skippack. I would give customer service a "zero" (0) if the rating has it.
After purchasing 3 gift cards in the amount of $25 for my college son I found that the monies were eaten up with a $2.50 service charge leaving $7.50 on each card. Contacted the toll free number, went to the TD branch and horrible customer service. Really disappointment in how TD bank was non-responsive. I am a long time TD Bank customer. Warning - do not buy TD gift cards.
I try reaching them st their 1888 7519000 number and for the past few days cannot get anyone its always a 15 to 20 minute hold time. Since when are you this overwhelmed? Try hiring more employees in those offices downtown center city that i pay all my fees for. You can all get bent. Your branch on frankford and unruh aren't any better. They can usually at this discretion remove overdraft fees but 9 out of ten will not remove one single overdraft fee. Knowing it was only three days before my nevt eft was going tobe in their bank.
TD Bank has taken $210. 00 in od fees and nsf fees year to date. I am on disability because i have memory impairment caused by an automobile accident. Sometimes i forget to balance my checking account but its never ever more than double digits that my next eft cannot take care of. I hate your bank and how i get treated. Mr glenn [Redacted] disgruntled patron of td bank. $210. 00? Shame on td bank and how it treats handicapped customers. K should have kept that money someone dropped outside of your td bank on cottman and bustleton aves