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TD Bank Customer Review

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hotclick's Profile Image

1 out of 5 marks

Reviewed by hotclick

Jul 1st 2012

This Manager Ought To Get Some More Training

I will be traveling abroad in about a week. Some foreign countries are suspicious of older us currencies and won't accept it at all. So, to prevent this hassle, i came to the td's skippack branch to request new hundred dollar bills before my travel. This manager was simply ignorant or lazy. He would not even entertain or try to make an effort to request new bills for me. He just flat out say "we've been instructed not to request new bills".

What?? I have made this kind of request with other td branches before & they have no problem. I told him i did that before but no amount of convincing will make him move a finger. I finally went to td's harleysville branch to make the request & the teller was able to help me out with a smile. I've never experienced this kind of poor customer service until i met this branch manager in skippack. I would give customer service a "zero" (0) if the rating has it.

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Other TD Bank Reviews

rolly111's Profile Image

Reviewed by rolly111

Jan 12th 2015

5 out of 5 marks

TD Bank an Excellent Bank

I did some business with TD Bank recently and was very pleased with the professionalism and friendliness of everyone. It was a great experience.

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thenextoneup5's Profile Image

Reviewed by thenextoneup5

Dec 17th 2014

4 out of 5 marks

Too Many Fees

Too many fees associated with the checking account. Better to bank with online banking.

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