Overall Rating

MyBankTracker rated TD Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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TD Bank Customer Review

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hotclick's Profile Image

1 out of 5 marks

Reviewed by hotclick

Jul 1st 2012

This Manager Ought To Get Some More Training

I will be traveling abroad in about a week. Some foreign countries are suspicious of older us currencies and won't accept it at all. So, to prevent this hassle, i came to the td's skippack branch to request new hundred dollar bills before my travel. This manager was simply ignorant or lazy. He would not even entertain or try to make an effort to request new bills for me. He just flat out say "we've been instructed not to request new bills".

What?? I have made this kind of request with other td branches before & they have no problem. I told him i did that before but no amount of convincing will make him move a finger. I finally went to td's harleysville branch to make the request & the teller was able to help me out with a smile. I've never experienced this kind of poor customer service until i met this branch manager in skippack. I would give customer service a "zero" (0) if the rating has it.

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Other TD Bank Reviews

shawnbfromjersey's Profile Image

Reviewed by shawnbfromjersey

Mar 7th 2015

1 out of 5 marks

fees and will purposely cause you to overdraft

This bank will not post your debit card transactions and will wait until your account gets low. Then it will take the highest amount and post it first even though its not the first debit. Causing you to have to pay multiple over draft fees. This bank has been sued and lost for this illegal activity and is still practicing this activity

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bdarnell2239's Profile Image

Reviewed by bdarnell2239

Mar 20th 2015

1 out of 5 marks

thieves

Do not deal with this company. I paid a payment on my account online the same day it was due. I paid around 7pm, come to find out that their cutoff was 5pm in the afternoon ...really talk about bankers hours even online.... anyway after 5pm it goes on the next day which not only caused late charge but in my case also dropped my line of credit from $3800 to zero.... they reimbursed my late charge but decided that i was no longer a customer they wanted..... ooh well i'll still use their money at zero interest for the next two years.... dont deal with this bank.

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