I have banked with Brand Bank for more than 15 years, primarily with the Flowery Branch location. I have always received stellar service and the ladies at Flowery Branch are so friendly and helpful! I usually have my 2 young children in tow and they are just as attentive and courteous to them as well.

I have worried with all the new changes being implemented, that Brand Bank would start feeling like just another 'big bank' chain but these ladies have continued to keep the friendly 'small town' feel that I have known and loved about this bank.

If any problem/question arises, it is comforting to hear a friendly voice on the phone and/or in person. I've had problems with the internet before, but I've always gotten help the same day and my questions, no matter how many, are searched out and answered thoroughly. When you go in to a bank and the employees say hi, good morning, etc. you feel like a real person and not just a customer. Some can call me by name and that also personalizes the transaction/s. Never had a rude or hateful employee approach me. My husband and I have several accounts here and will continue to bank here in the years to come.