B+ MyBankTracker Rating

Tri Counties Bank

About Tri Counties Bank

Chico-based Tri Counties Bank, a wholly-owned subsidiary of TriCo Bancshares (NASDAQ: TCBK) is the largest community bank in the Sacramento Valley. The first branch of Tri Counties Bank started in a trailer on Pillsbury Rd. in Chico on Mar. 11, 1975. Today, 34 years later, the bank has 57 branches spanning the Central Valley from the Oregon border to Bakersfield.

Tri Counties Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Tri Counties Bank Bank Customer Reviews

  • E
    Reviewed By Ex+Tri+Counties+Employee May 23, 2014

    Tri Counties Bank sucks!!!!!!!

    I'm an ex employee, this company sucks, i know of bank employees in the sacramento area that forge customer signatures themselves in order to get credit for a sale and incentive the regional manager is aware and actually promotes this as long as she don't get caught,rumors within the bank are she faked signatures and falsfied document at Wells Fargo also and was let go. There HR director is blind old man named Miller he covers for executives that do naughty things within the company (google it up in old chico newspapers under "Tri Counties Bank Sued

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  • T
    Reviewed By Tomofgrassvalley Apr 27, 2014

    Run, don't walk.

    We live in Penn Valley, Ca and although we conduct nearly all our business with another bank in Grass Valley, we needed a local bank to be used minimally. We just used it too receive a couple of our direct deposit retirement accounts, so we went to Citizens bank in Penn Valley. Everything was great until it was purchased by Tri-County bank. It's been a disaster every since. We get our deposits and pull them out immediately because the bank is on a constant push to almost force you into more business.

    Yesterday was last straw. I had an unauthorized withdrawel on my account for $1 from a company who when you review them in the internet, have thousands of claims against them for the same thing. I first notified the bank and asked for correction. I got a form answer amounting to nothing. As I'm a retired investigator who spent years investigating frauds like this. I next sent a memo again to the bank asking them to correct this and to block this company forever from accessing my account which is standard procedure. Their next memo sent to me stated they have cancelled my debit card and I now have to call someone else to correct this matter. This is too a customer who is totally phone deaf and hasn't been able to use phone for years.I lastly sent them memo stating that i wasn't going to jump through a bunch of hoops over a $1 and we'd just switch this account to Bank of america where we've done all of our business for years. If you're considering anything with Tri-County Bank, look real good before you leap.

    Tom Hayes

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  • EC
    Reviewed By Erin C. Dec 14, 2012

    Horrible Customer Service! Run Don't Walk!

    My husband and i have had an open account with Tricounties Bank for several years. I transferred money from my usaa account on a friday mid morning, with bills set up to be paid on the following monday. Tricounties did not "process the transfer" until tuesday! They did however, charge me over draft fees on monday for the payments i had set up, even though they did not post until tuesday! I was unsure if the issue with the transfer had originated with my usaa account or with my tricounties account, so i made several phone calls with both establishments to see where the transaction had lagged. I had five bills set up to be paid, so 29. 99*5 is nearly 200 dollars! After a few phone calls to each establishment i was able to get a confirmation number from usaa saying that my transfer had been sent and received by tricounties bank on friday afternoon.

    When i called tricounties bank to give them this information both the manager and assistant manager basically told me they would not help me because they had done nothing wrong, even though i could prove that they had failed to deposit my transaction in a timely manner. I feel the manager and assistant manager were just tired of me calling and did not even listen to my new information regarding the confirmation number. The manager had said "we do not sit on deposits. As soon as we receive it we process it. " if that is the case then clearly there is a bank error here because that is not what happened. I have taken this issue up with the regional manager, jim adams, who assured me we would get things "sorted out" and also said that if i had a confirmation number he did not see why we would have such an issue. He gave me more numbers to call but those people had no information either. Needless to say it's been 20 days and i have not heard back from mr.

    Adams or anyone else! The transfer department said they could only tell me when my transfer had posted, which was tuesday, and that they had no other information. Unprofessional.

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