MyBankTracker rated Trustco Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
had to file chapter 7 2011 had nothing to do with bank or mortgage I was notified to keep payments current to keep roof over my family's head asked for assistance with all programs they say they offer reduction or lower my interest they cannot because I filed chapter 7 then I was blocked out of my account by collections could not see until I catch up I did only to be told I have to wait to be off chapter 7 status !! Got a lawyer after they tried foreclosure seems my payment was not being applied correctly and was falling more behind in late fees they refused to show me receipts going to accounts seemed I had receipts which I paid trustco but not going into my mortgage it disappeared after I settled with a settlement with them to reduce interest and pay mortgage onto of their extra payments as it got closer to dead line for reduction they sell my mortgage to a agency on and locked in to same rate until I repay fees that's already paid for but since I have a new mortage company by law they don't have to respond so I got ripped off over 12,000 and my balance is same from 2011 - SO DONT GO TO TRUSTCO BANK NOT ACCEDITED BY BBB I GOT SUCKED BY LOW RATE SCUMBAGGS WTH TIES AND LIES!!