MyBankTracker rated Trustco Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Of all the accounts and businesses i deal with, trustco is the worst for customer relations. I can securely sign onto my accounts or make a phone call to change the address where my statements are going except for trustco. I was just told that i must go to a branch to change my address. This will be the last time i use trustco.