Overall Rating

MyBankTracker rated Trustco Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Financial Health
Number of Locations

Featured Rates

Featured Saving Rates

Compare more rates »

143
Branch Locations

Trustco Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank Rates
The Dime Svgs. Bank of Williamsburgh
Add
Bank News
Wilshire State Bank
Add
Compare Banks

Trustco Bank Customer Review

Post a review
KennethRCarpenter's Profile Image

1 out of 5 marks

Reviewed by KennethRCarpenter

Dec 5th 2012

Crooks And Scam Artists

They stole my own money out of my banking account now i have to wait weeks and weeks for the paper work just to see if i get it back.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Trustco Bank Reviews

aangelcon68's Profile Image

Reviewed by aangelcon68

May 18th 2015

1 out of 5 marks

getting ripped off

had to file chapter 7 2011 had nothing to do with bank or mortgage I was notified to keep payments current to keep roof over my family's head asked for assistance with all programs they say they offer reduction or lower my interest they cannot because I filed chapter 7 then I was blocked out of my account by collections could not see until I catch up I did only to be told I have to wait to be off chapter 7 status !! Got a lawyer after they tried foreclosure seems my payment was not being applied correctly and was falling more behind in late fees they refused to show me receipts going to accounts seemed I had receipts which I paid trustco but not going into my mortgage it disappeared after I settled with a settlement with them to reduce interest and pay mortgage onto of their extra payments as it got closer to dead line for reduction they sell my mortgage to a agency on and locked in to same rate until I repay fees that's already paid for but since I have a new mortage company by law they don't have to respond so I got ripped off over 12,000 and my balance is same from 2011 - SO DONT GO TO TRUSTCO BANK NOT ACCEDITED BY BBB I GOT SUCKED BY LOW RATE SCUMBAGGS WTH TIES AND LIES!!

Is this review helpful? ▲ Yes 1 ▼ No 0

bob258's Profile Image

Reviewed by bob258

Apr 29th 2015

1 out of 5 marks

rip off pros

the double paid a bill out of may account and them ended up charging me about 150.00 dollars for their mistake.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews