Overall Rating

MyBankTracker rated Trustco Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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143
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Trustco Bank Customer Review

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KennethRCarpenter's Profile Image

1 out of 5 marks

Reviewed by KennethRCarpenter

Dec 5th 2012

Crooks And Scam Artists

They stole my own money out of my banking account now i have to wait weeks and weeks for the paper work just to see if i get it back.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Trustco Bank Reviews

aviator3142's Profile Image

Reviewed by aviator3142

Feb 13th 2015

1 out of 5 marks

Simple Change Of Address

Of all the accounts and businesses i deal with, trustco is the worst for customer relations. I can securely sign onto my accounts or make a phone call to change the address where my statements are going except for trustco. I was just told that i must go to a branch to change my address. This will be the last time i use trustco.

Is this review helpful? ▲ Yes 1 ▼ No 0

handyman's Profile Image

Reviewed by handyman

Feb 10th 2015

1 out of 5 marks

No Customer Service

I have contacted customer service several times in the last couple of weeks with no response

Is this review helpful? ▲ Yes 1 ▼ No 0

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