Overall Rating

B
Grade

Trustco Bank Report Card

Overall rating score 51%
Customer Rating
Financial Health
Number of Locations

138
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Trustco Bank Customer Review

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KennethRCarpenter's Profile Image

1 out of 5 marks

Reviewed by KennethRCarpenter

Dec 5th 2012

Crooks and Scam artists

They stole my own money out of my banking account now I have to wait weeks and weeks for the paper work just to see if I get it back...

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Trustco Bank Reviews

Gooddr's Profile Image

Reviewed by Gooddr

Apr 7th 2014

3 out of 5 marks

poor customer service

Loved previous manager but she was promoted and new manager to arrogant, rude and unhelpful. I have a business account, personal account and savings. I'm now changing banks.

Is this review helpful? ▲ Yes 1 ▼ No 0

DOUGIN60's Profile Image

Reviewed by DOUGIN60

Feb 20th 2014

2 out of 5 marks

UNHAPPY WITH DEPOSITACCOUNTING

M Y SON DEPOSITED $1200 CASH IN MY ACCOUNT AT APPROXIMATELY 9:30 AM. IT DID NOT GET POSTED TO MY ACCOUNT UNTIL THE NEXT DAY.

TODAY, I WENT TO A RESTAURANT AND CHARGED ON MY ACCOUNT. THIS BILL WAS POSTED BEFORE I GOT HOME.

SOMETHING IS WRONG WITH THIS SET UP.

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