B+ MyBankTracker Rating

UFB Direct

About UFB Direct

UFB Direct a division of BofI Federal Bank, is an internet only bank that pays you airline mileage for your everyday banking.

UFB Direct logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful UFB Direct Bank Customer Reviews

  • G
    Reviewed By Glennn3 Mar 4, 2015

    Got the runaround

    I tried to open a trust account with UFB, but got nowhere, just demands for more paperwork that I'd already sent in, some of which they wanted notarized. After TWO months I gave up.

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  • H
    Reviewed By hrishikul Apr 1, 2015

    Don't open your account here

    I opened Savings account at UFB Direct which subsidiary of Bank of Internet, I had very bad experince, be aware its not customer friendly bank

    1. No Free ACH Transfers from your non UFB account, its very hard to move money
    2. Fluctuates interest rate, so if you open account when interest rate is high, within month it will go way below than competitor banks
    3. If you take your money out before last day of the month, whatever interest you have earned for that month will be forfeited, its not mentioned anywhere.

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  • E
    Reviewed By E11 Apr 11, 2016

    ABANDON HOPE ALL YE WHO USE UFB DIRECT

    We opened a savings account online with UFB. After it was approved, we transferred a sizable amount of money from an American bank into the account. Approximately two weeks later we found that they had closed our account (they would not disclose why) and they were sitting on our money. They would not send the money back to our bank even though UFB was the one who cancelled the account. So, here we are three weeks out and still no money. This is what I would expect from a third world country. We have filed a complaint with the Federal regulators and now we wait.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A