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About UFB Direct

UFB Direct a division of BofI Federal Bank, is an internet only bank that pays you airline mileage for your everyday banking.

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Customer Service Number

1-877-472-9200

Average Customer Reviews

3 out of 5 marks for 3 reviews

Fair

Bank Financial Health

Texas Ratio

Good

Bank Fees

According to National Average

Fair

Interest Rates

According to National Average

Fair

Remote Deposit Access

Mobile deposit, scan remote deposit checks

Good

Mobile Bank Services

Mobile access (iPhone, Android or Website)

Good

UFB Direct Fees & Rates

  • Type Fee National average
    Monthly Inactivity $0 $6
    Non-Sufficient Fund (Overdraft) $35 $30
    Stop Payment item $35 $27
    Return Deposit $35 $16
    Domestic Wire Transfer (Outbound) $35 $22
    Domestic Wire Transfer (Inbound) $0 $8
    Non-Bank ATM $0

    ATM servicer may charge a fee

    		 $1

UFB Direct Reviews

3

Average customer rating

3 out of 5 marks

See all 3 customer reviews »

Most Helpful Customer Reviews

Paul's Profile Image

Paul reviewed UFB Direct

Nov 20th 2008

5 out of 5 marks

“Solid + Great Rates”

Currently offering 4.00% APY on high-yield savings, can't beat that and haven't had any issues.

Is this review helpful? ▲ Yes 2 ▼ No 0

Cincy R's Profile Image

Cincy R reviewed UFB Direct

Mar 6th 2010

2 out of 5 marks

“FDIC shuts down Waterfield”

I opened a savings account with UFBDirect in January, and my statements say "Waterfield Bank". Tonight, I got an e-mail from the FDIC saying the OTS has taken that bank over and that the FDIC is the receiver. I won't lose any money, but it's certainly a shock and a pain. I'm not angry, just quite disappointed. This is the first time I've invested online with a bank I don't already know, and likely the last.

Is this review helpful? ▲ Yes 1 ▼ No 0

handsome r's Profile Image

handsome r reviewed UFB Direct

Jan 16th 2010

1 out of 5 marks

“Good For A Month or 2 at most”

These guys are jokers. I called them and asked why I was netting .38% when newbies can get 3%. They wouldn't answer. I asked if I could get the 3% back and they said no. I asked if there was some middle ground between the 3% I signed up for and was still currently offered to folks and they said no.

Is this review helpful? ▲ Yes 1 ▼ No 0

See all 3 customer reviews »

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This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.

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