UMB BANK TOPEKA KANSAS:
Whatever you do avoid this bank. They are incompetent to say the least. We are going to be complaining to the state banking commission. They gave us the run around for 3 months on our loan. Refusing to give us much information and then rejecting us based on something they were provided on day 1 by our lawyer. They want our case to go through probate which isn't legally required or possible because of the way the will was setup. They have asked our lawyer about probate and they were told that wasn't going to happen. DO NOT USE THEM.
ALICIA - LOAN OFFICER
DARA - LOAN PROCESSOR
FAYE - LOAN SUPERVISOR
AVOID THEM COMPLETELY
I have moved all of my banking over to this UMB branch. Every aspect of this branch is terrific - the people, the banking products and the location. It never gets too crowded and I'm always in and out within 5 minutes.
Let me just say I have been with this branch for 30 plus years and since the management, they treat me worse than a new customer after paying them over $400,000 in interest over the years, never missed a payment and always paid on time, then they want to call your note or raise the interest rate and charge additional fees for BS.