UMB BANK TOPEKA KANSAS:
Whatever you do avoid this bank. They are incompetent to say the least. We are going to be complaining to the state banking commission. They gave us the run around for 3 months on our loan. Refusing to give us much information and then rejecting us based on something they were provided on day 1 by our lawyer. They want our case to go through probate which isn't legally required or possible because of the way the will was setup. They have asked our lawyer about probate and they were told that wasn't going to happen. DO NOT USE THEM.
ALICIA - LOAN OFFICER
DARA - LOAN PROCESSOR
FAYE - LOAN SUPERVISOR
AVOID THEM COMPLETELY
More than once Umb Mortgages "forget" to send a statement
hoping i would forget to make a payment just to zap a big
fee the next month. beware!!!!!!
Wanted to open a bank close to me and my husband, and I tried to make it easy on my husband so he wont have to go in, and did almost everything, and called Megan that was suppose to contact me on a Friday, she didnt even call me and I had to keep trying to call here. Anyway, I was on my way to just sign the signature card, and then she ask how much I was going to be depositing, I informed her and that I work for a small insurance company, and do not have direct deposit, and she said that there would be a 3 to 7 day hold on the money every time for 30 days, I was glad I ask, she just kept arguing with me, and I informed her to just hold off do not do anymore, she was so rude and said it is going to be that way anywhere you go, so remember that. I said ok, never mind. And she called back in 10 minutes very cocky and said I just finishing running your husband, and he cant get an account anyway, I said why, he has 2 accounts. She wont tell me, I said to her I told you to hold off, so she had no right at that point to do any thing further. This was in Overland Park, KS. She just kept saying I am not going to get fired over this, and then said she would do it. Crazy you know what, so I didnt make the mistake. Thank goodness.