Wanted to open a bank close to me and my husband, and I tried to make it easy on my husband so he wont have to go in, and did almost everything, and called Megan that was suppose to contact me on a Friday, she didnt even call me and I had to keep trying to call here. Anyway, I was on my way to just sign the signature card, and then she ask how much I was going to be depositing, I informed her and that I work for a small insurance company, and do not have direct deposit, and she said that there would be a 3 to 7 day hold on the money every time for 30 days, I was glad I ask, she just kept arguing with me, and I informed her to just hold off do not do anymore, she was so rude and said it is going to be that way anywhere you go, so remember that. I said ok, never mind. And she called back in 10 minutes very cocky and said I just finishing running your husband, and he cant get an account anyway, I said why, he has 2 accounts. She wont tell me, I said to her I told you to hold off, so she had no right at that point to do any thing further. This was in Overland Park, KS. She just kept saying I am not going to get fired over this, and then said she would do it. Crazy you know what, so I didnt make the mistake. Thank goodness.
I have moved all of my banking over to this UMB branch. Every aspect of this branch is terrific - the people, the banking products and the location. It never gets too crowded and I'm always in and out within 5 minutes.
Let me just say I have been with this branch for 30 plus years and since the management, they treat me worse than a new customer after paying them over $400,000 in interest over the years, never missed a payment and always paid on time, then they want to call your note or raise the interest rate and charge additional fees for BS.