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UMB Bank Customer Review

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leslieforbis1's Profile Image

2 out of 5 marks

Reviewed by leslieforbis1

Jan 30th 2013

Very bad

Wanted to open a bank close to me and my husband, and I tried to make it easy on my husband so he wont have to go in, and did almost everything, and called Megan that was suppose to contact me on a Friday, she didnt even call me and I had to keep trying to call here. Anyway, I was on my way to just sign the signature card, and then she ask how much I was going to be depositing, I informed her and that I work for a small insurance company, and do not have direct deposit, and she said that there would be a 3 to 7 day hold on the money every time for 30 days, I was glad I ask, she just kept arguing with me, and I informed her to just hold off do not do anymore, she was so rude and said it is going to be that way anywhere you go, so remember that. I said ok, never mind. And she called back in 10 minutes very cocky and said I just finishing running your husband, and he cant get an account anyway, I said why, he has 2 accounts. She wont tell me, I said to her I told you to hold off, so she had no right at that point to do any thing further. This was in Overland Park, KS. She just kept saying I am not going to get fired over this, and then said she would do it. Crazy you know what, so I didnt make the mistake. Thank goodness.

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Other UMB Bank Reviews

dj02106393's Profile Image

Reviewed by dj02106393

Dec 27th 2014

5 out of 5 marks

Very Convenient

I have never once experienced anything but very friendly and helpful tellers at this Price Chopper branch of UMB.

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anakata's Profile Image

Reviewed by anakata

Sep 23rd 2014

5 out of 5 marks

Excellent

Excellent bank and customer service

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