Overall Rating

MyBankTracker rated U.S. Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

MyBankTracker Rating

Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

Featured Rates

Featured Saving Rates

Compare more rates »

3,292
Branch Locations

U.S. Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Reviews
CIT Bank
Add
Bank News
PNC Bank
Add
Bank Reviews
The Bank of New York Mellon
Add
Compare Banks

U.S. Bank Customer Review

Post a review
ssevastopoulos's Profile Image

5 out of 5 marks

Reviewed by ssevastopoulos

May 10th 2012

Everything Has Been Excellent With The Exception Of One Very Bad Experience

Everyone at US Bank has been very helpful and unfortunately there was no on at my branch to do home loan origination so they gave me the name of someone who should have been able to help me in albuquerque, his name is harvey [REDACTED]. When i called him he immediately wanted to know who gave me his number. I told him what i was trying to do and i would be going through the va since i had multiple tours in iraq and he said he would be down in las cruces in a few weeks and talk to him them and abruptly got off the phone.

I called him a week later and he acted like we never talked and he tried to get off the phone as soon as he could, i tried to remind mr. Important of the sacrifices i made but he hung up on me. I contancted another loan originator from us bank and explained my situation and received great service. As far as this secor guy, i have never met a more disrespectful person and would love to meet the coward face to face.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other U.S. Bank Reviews

Hansen34's Profile Image

Reviewed by Hansen34

Jan 25th 2015

5 out of 5 marks

very courtious and polite

i had made an appointment to come in and answer some routine questions i had like how will i be in a position to be able to bank knowing i have a disability more easily and what are the banks expectations when it comes to having an account

Is this review helpful? ▲ Yes 1 ▼ No 0

OneTimeSRP's Profile Image

Reviewed by OneTimeSRP

Feb 21st 2015

1 out of 5 marks

To Transfer Significant Amounts Of Money, Do Not US Bank

US Bank has ridiculous limits on transferring money: $1200 per month to an external account, $1000 4 days apart with a max of $4000 per month if you use popmoney. Plus they charged $20 for a transfer into an account from an external account! If your looking at a loan, they are competitive but not for a regular checking account. I sure wish i would have done some research before using us bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews