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silversolder429's Profile Image

1 out of 5 marks

Reviewed by silversolder429

Jan 9th 2013

auto refinance

i applied to refinance my truck after buying it new 9 months ago . people told me to try U S bank and they were suppose to be very reasonable , WHAT A JOKE !!!!! . i was shopping for the best interest rate as i am at 9.5% now . my credit union will do it at 5% but i thought with a 760 credit score and no lates at ALL maybe they could do better , anyway after 5 days and not hearing anything i called the branch and they informed me that i had been denied !!!! really ? . and it was because i had a BK 3 years ago , they said i would have to wait 6 years to be eligable . this bank is rediculious if they dont want my money i will give it to my credit union . DO NOT go with this bank for an auto loan ..... try a credit union or anything else . save yourself the B.S.

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Other U.S. Bank Reviews

leavitt90th's Profile Image

Reviewed by leavitt90th

Jul 29th 2014

3 out of 5 marks

Mortgage Refinancing - Slow . . .

I submitted my refinancing application in early June. Today is my 55th day in captivity. The package was submitted to the Underwriting department 14 days ago. I have not heard from them. It is sitting in somebody's inbox, and they will not tell me how long the backlog is.

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Tonic's Profile Image

Reviewed by Tonic

Jun 11th 2014

1 out of 5 marks

Totally horrible internet and phone systems.

US Bank systems are incapable to provide correct security question on file. The system requires security question as if I logging in for the first time. To make matter worse the system supplies the first question on their list, not the one I choose to answer (which happens to be second on the list). Since there is no answer it take info I provide as a wrong answer. Accordingly makes it impossible to login.

Phone systems just as bad. Switching all over the world -- Philippines, cities in US with request to enter card number over and over again. Connection is very bad even so I was on the land line.

Both computerized systems are, by far, the worse designed and worse functional I've seen in the last ten years.

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