Overall Rating

MyBankTracker rated USAA based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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USAA Customer Review

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Ed S's Profile Image

2 out of 5 marks

Reviewed by Ed S

Jun 16th 2012

Good Till Recently

Usaa really hurt my family. I am a disabled veteran and had my veteran's disability stolen by usaa due to a bank error. They refuse to take responsibility so i filed a lawsuit. They hired a multi-million dollar law firm to fight me with paperwork. Please help me by signing my petition against usaa

Is this review helpful? ▲ Yes 3 ▼ No 0

Other USAA Reviews

OttoOtto's Profile Image

Reviewed by OttoOtto

May 2nd 2015

5 out of 5 marks

Great place to keep my money

They keep things Simple, I've been a happy member for years. I don't understand how less banks have better banktracker ratings.

Is this review helpful? ▲ Yes 1 ▼ No 0

tivac's Profile Image

Reviewed by tivac

Dec 29th 2014

5 out of 5 marks

Cannot stress enough how great they are

I've been banking with USAA for years and never pass up an opportunity to praise them. Great customer service, great rates (on everything but savings accounts), and always a great experience.

Is this review helpful? ▲ Yes 1 ▼ No 1

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