Overall Rating

MyBankTracker rated USAA based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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USAA Customer Review

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Johnstown's Profile Image

3 out of 5 marks

Reviewed by Johnstown

Feb 17th 2012

Great Until Recently

Usaa has made it clear that spending their money on advertising and growing the bank is more important that the members that have made them what they are. Perks go away, and they blame the governemnt/congress/president/whatever. Used to be nothing but happy with usaa, but now that they are probably spending 5x the commercial advertising money than the typical top 5 bank, i'm getting irritated.

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Other USAA Reviews

Smallz44's Profile Image

Reviewed by Smallz44

Feb 18th 2015

3 out of 5 marks

Ok For Some Services

USAA Bank has limited to offer but what they do offer is great

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wetsu's Profile Image

Reviewed by wetsu

Jan 15th 2015

2 out of 5 marks

Tricky Auto Underwriting

Although my wife and I have stellar credit, no claims or traffic violations in the past ten years, USAA gave us a quote more than 50% higher than three other major carriers. Because we choose to maintain locks on our credit reports to protect us from identity theft! Why should ones credit effect ones rate, other than as a tool to charge more?

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