MyBankTracker rated USAA based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I had USAA for almost 10 years had all my services through them checking, savings, credit card, car loan, mortgage, life and auto and homeowners insurance then all of a sudden because i didn't know to tell them a detail about my residence that they didnt ask and i didnt know all of a sudden its a huge issue when you know we were in the military and you have our orders on file and we changed our address so we are supposed to know that we need to switch homeowners insurance!
but we are fraudulent so you sieze every penny we have with no warning so a family of 7 with 4 kids under 6 doesnt know where they are going to get fed from and has to pay bills for 2 months while you guys say its out of our hands! i dont think so, i have paid my premiums and NEVER filed a claim ever but that doesnt matter. Its BS find another bank where they care about you and not about your money.
They keep things Simple, I've been a happy member for years. I don't understand how less banks have better banktracker ratings.
I've been banking with USAA for years and never pass up an opportunity to praise them. Great customer service, great rates (on everything but savings accounts), and always a great experience.