Overall Rating

MyBankTracker rated USAA based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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USAA Customer Review

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Marcus K's Profile Image

2 out of 5 marks

Reviewed by Marcus K

Jun 15th 2012

Was A Good Bank. Until I Filed For Bankruptcy.

I use to love USAA, but due to my partner being unemployed, i ended up filing for bankruptcy and since then i can't access my accounts online any more and i closed my checking account with them. Even if you clear up the bankruptcy, once you have caused them a loss, you can never go back.

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Other USAA Reviews

OttoOtto's Profile Image

Reviewed by OttoOtto

May 2nd 2015

5 out of 5 marks

Great place to keep my money

They keep things Simple, I've been a happy member for years. I don't understand how less banks have better banktracker ratings.

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tivac's Profile Image

Reviewed by tivac

Dec 29th 2014

5 out of 5 marks

Cannot stress enough how great they are

I've been banking with USAA for years and never pass up an opportunity to praise them. Great customer service, great rates (on everything but savings accounts), and always a great experience.

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