Bank Report Card
Estimated Rating
About Valley National Bank
For more than 81 years, Valley National Bank has been providing quality banking and financial services to retail, commercial and trust customers. It is important to us that all of our customers know Valley’s history and understand our commitment to the
Customer Service Number
1-800-522-4100
Average Customer Reviews2 out of 5 marks for 7 reviews |
Poor |
|
Bank Financial HealthTexas Ratio |
Fair |
|
Bank FeesAccording to National Average |
No Data |
|
Interest RatesAccording to National Average |
Fair |
|
Number of LocationsAccording to National Average |
Fair |
|
Mobile Bank ServicesMobile access (iPhone, Android or Website) |
Good |
Valley National Bank Rates
-
TERM RATE MIN TO OPEN 6 Month CD 0.10% APY
$500
9 Month CD 0.15% APY
$500
12 Month CD 0.15% APY
$500
18 Month CD 0.20% APY
$500
24 Month CD 0.20% APY
$500
30 Month CD 0.20% APY
$500
36 Month CD 0.20% APY
$500
48 Month CD 0.20% APY
$500
60 Month CD 0.25% APY
$500
72 Month CD 0.25% APY
$500
NAME RATE MIN TO EARN APY MIN TO OPEN Valley Statement Savings 0.03% APY
$0
$100
NAME RATE MIN TO EARN APY MIN TO OPEN Prime Advantage MMA 0.05% APY
$0
$1
Prime Advantage MMA 0.10% APY
$5,000
$5,000
Prime Advantage MMA 0.15% APY
$25,000
$25,000
Prime Advantage MMA 0.15% APY
$50,000
$50,000
Prime Advantage MMA 0.40% APY
$100,000
$100,000
NAME RATE MIN TO EARN APY MIN TO OPEN NOW Accounts 0.05% APY
$0
$100
Valley National Bank Reviews
7
Average customer rating
2 out of 5 marks
Most Helpful Customer Reviews
Sallijane recommends Valley National Bank
May 13th 2012
4 out of 5 marks
“passbook savings”
I have had this account for many, many years; transferred from branch to branch as I changed my workplaces around northern New Jersey
Sokol reviewed Valley National Bank
Mar 15th 2013
2 out of 5 marks
“Terrible!”
I just moved down the block from a Valley national bank. I walked in to break a large bill I had that all the small stores nearby could not break. I thought the bank would be able to. There were no customers in the bank and they refused to help me if I did not have an account with them. All I needed was to break a large bill! What poor service! Why would I ever want to bank with them!?!? That was my first and last experience with this bank!
Ella reviewed Valley National Bank
Mar 1st 2013
1 out of 5 marks
“Total Scam-BEWARE of the $499 low refinance rate, they will take the money and deny the mortgage”
Recently we applied for the Valley National $499 refinance special.My husband and I have amazing credit history and we had just applied with another bank prior to dealing with Valley National.
Our house was appraised but we did not go with the first bank because the deal with Valley National seemed much cheaper considering the $499. Valley National had assured us that the $499 is non-refundable only if for any reason we refuse the loan. We agreed and filled all the paperwork with Valley National to start the process. They gave us a good faith estimate and sent over their own appraiser/.
Two weeks later we were denied the loan due to our house being under-appraised/. We were absolutely shocked! The Valley National appraiser valued our house at almost $100,00 less than the appraiser from the other bank we turned down, only 2 months prior!! We live in a very affluent area in Long Island, with one of the best school districts in America;.
The value the Valley National Bank appraiser gave our home is a joke! No home in this area can be bought at the price he gave our home?. We soon found out that not only was our loan denied, but the $499 fee was not refundable
. Obviously, suspecting a scam I decided to do some research on Valley National and I found a pattern of the exact same type scams reported by many other people....underestimate and appraisal leading to no refund of $499.
I want to prevent this from happening to anyone else so I am trying to really spread the word and try to ask anyone for help to get our money back.
It should be illegal to take advantage of innocent families that are trying to refinace their homes and fall under this horrible Valley National scheme!!
See all 7 customer reviews »
Compare Valley National Bank to other banks
Signature Bank
Signature Bank (NASDAQ: SBNY) is a full-service commercial bank with a steadily growing number of Private Client offi...
Astoria Federal
Astoria Federal makes everyday banking quick and easy for you with 85 banking offices and 117 ATMs throughout Brookly...
Susquehanna Bank
Susquehanna is a regional financial services holding company with assets of approximately $14 billion. It includes a ...
This bank is an FDIC insured bank. All deposits are insured up to $250,000 per individual account holder.
Disclaimer: This information is believed to be reliable, but the information is not guaranteed. In addition, events since the information was collected may have altered an institution's financial ranking. Learn more
See something that's incorrect? Please notify us. We appreciate your help in our goal to provide MyBankTracker.com users the best experience. Contact Us