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Valley National Bank Customer Review

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Sallijane's Profile Image

4 out of 5 marks

Reviewed by Sallijane

May 13th 2012

Passbook Savings

I have had this account for many, many years; transferred from branch to branch as i changed my workplaces around northern new jersey

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AlejandroCorral's Profile Image

Reviewed by AlejandroCorral

Sep 1st 2011

1 out of 5 marks

Shut down account with no explanation.

They simply said we don’t want your business anymore. When we first tried to open it, they suggested that because our CFO was from PA and our offices were in NY that they didn’t want our business, that should have been the first clue but never did we think they would just flat out close us.

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johnniebod's Profile Image

Reviewed by johnniebod

Nov 29th 2012

1 out of 5 marks

$499 Scam

We just fell for Valley's $499 refinance scam! They sent their "appraiser" to ouur house and it was valued $65,000 less than our 2 year old appraisal and $55,000 less than our 1 month old assessment. We asked ablout this and were told that they don't use the appraisal, just recent sales in a 3 mile radius. Features, lot size, condition don't matter. Three miles from my house includes 3 other towns that are much lower than mine in property value. The house next to mine with a similar lot size just sold for just under what we bought ours at and one up the street, with a smaller lot, just sold for more. Valley just stole $499 from us!

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