MyBankTracker Rating

Washington Federal Locations in Your Area

Washington Federal Bank has 248 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about Washington Federal

Washington Federal Bank was established December 1916. That's more than 50 years ago! It holds assets of 14.7 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 8%. Lower is better!

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Washington Federal Branches Customer Reviews

(36 Reviews)
1 out of 5 stars
See all 36 customer reviews
  • T
    Reviewed By timruns Mar 9, 2016

    Not willing to accept mistake - blame it on the 'software'

    The personnel in this branch, where I have quite a bit of $$$ deposited, were unwilling to work out an issue where I was charged a fee by my Direct Deposit vendor over a mistake made by the branch. There only response was that it was all back end software and there was nothing they could do about it.
    I will definitely start looking to move my accounts to a bank that is more willing to be reasonable.

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  • K
    Reviewed By KFRAZIER Feb 13, 2016

    Involuntary supporter

    Involuntary transfer from BankofAmerica when they closed in Yuma, AZ. Washington Federal is in Washington state. They do not allow address changes or account changes online. Fees continue to accrue during the period you have not personally contacted them. Address updates online also impossible. Awful bank. Similar to PNC from what I understand. Can't wait to get this account closed.

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  • O
    Reviewed By October Feb 6, 2016

    They make mistakes and charge their customers fees for their errors

    I've only been dealing with Washington Federal for 1 year when they updated their bank software with an unproven replacement. The new software in question couldn't process my house payment which was linked to my checking account through their so called EZ pay. I brought it to their attention and was told that they were working on it and it was just a glitch. They then in turn started charging me assessment fees and late fees when the error was on their end. This is the worst banking experience I've ever had and I am in the process of getting my mortgage refinanced to another bank.
    I would not ever recommend Washington Federal to anyone for any reason. I am also filing complaints with the BBB and federal banking commission against them for their bad business practices.

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