MyBankTracker Rating

Washington Federal Locations in Your Area

Washington Federal Bank has 248 branches in their region. This traditional brick and mortar bank is an established bank that has presence across at least one state, and most likely uses an ATM network, but we are not aware of it.

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Learn more about Washington Federal

Washington Federal Bank was established December 1916. That's more than 50 years ago! It holds assets of 14.7 billion US dollars. This is considered a large bank that most likely serves a large portion of their region. A point to consider when choosing a bank is it's health. This bank appears to be healthy. It has a texas ratio of 8%. Lower is better!

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If you're looking for higher interest rates and lower fees, but are willing to give up the "walk-in" experience of a local branch, you may want to browse our curated selection of best online banks.

Washington Federal Branches Customer Reviews

(38 Reviews)
1 out of 5 stars
See all 38 customer reviews
  • K
    Reviewed By KristinDudley May 21, 2016

    Too bad you can't enter zero stars

    The online system is terrible. It doesn't synch with Quickbooks???!!! How does a modern bank expect to survive without the ability to synch with Quickbooks. Customer service is also bad. I needed past copies of my bank records, which Wash Fed lost due to switching systems. They charged me $10 per month and I needed a year. $120 for my own records???!!! That's crazy. Then, I needed to stop payment on bill that was being automatically deducted from my account each month. The customer service person was more than happy to help, never mentioning that it was going to cost $25. I had other solutions... if she would have mentioned the charge, I would have done something else. That's $145 in fees in one month. Never never never going back.

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  • L
    Reviewed By libertad May 17, 2016

    Inanely inefficient

    This bank has been going downhill over the last several years. New rules/policies have created bizarre security measures that have turned at-the-branch banking into a slow-motion nightmare. Example: I took in a small check from some 3rd party to deposit - $20 or so - along with some cash to deposit as well. The account held several thousand dollars and I obviously was not withdrawing anything. The process took almost 15-minutes to complete as the tellers had to verify that the $20 check was real. It was bizarre. Getting into the safety deposit box now takes inordinate amounts of time due to new "security" measures. Getting my wife added to an existing account took two separate trips to complete. And the Online Banking now officially SUCKS! It's a good day when I can get an internal transfer processed... something that formally took all of 30-seconds to handle. Not sure why I'm even giving them 2-stars... guess I'm merciful, lol.

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  • T
    Reviewed By timruns Mar 9, 2016

    Not willing to accept mistake - blame it on the 'software'

    The personnel in this branch, where I have quite a bit of $$$ deposited, were unwilling to work out an issue where I was charged a fee by my Direct Deposit vendor over a mistake made by the branch. There only response was that it was all back end software and there was nothing they could do about it.
    I will definitely start looking to move my accounts to a bank that is more willing to be reasonable.

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