Bank Report Card
Overall Rating
About Webster Bank
Webster provides business and consumer banking, mortgage, financial planning, trust and investment services through 181 banking offices, 492 ATMs, telephone banking and the Internet. Webster Bank owns the asset-based lending firm Webster Business Credit Corporation, the insurance premium finance company Budget Installment Corp., Center Capital Corporation, an equipment finance company headquartered in Farmington, Conn., and provides health savings account trustee and administrative services through HSA Bank
Customer Service Number
1-800-325-2424
Average Customer Reviews1 out of 5 marks for 17 reviews |
Poor |
|
Bank Financial HealthTexas Ratio |
Good |
|
Bank FeesAccording to National Average |
Fair |
|
Interest RatesAccording to National Average |
Fair |
|
Number of LocationsAccording to National Average |
Fair |
|
Mobile Bank ServicesMobile access (iPhone, Android or Website) |
Good |
Webster Bank Fees & Rates
-
Type Fee National average Monthly Inactivity N/A $6 Non-Sufficient Fund (Overdraft) $32 $30 Stop Payment item $28 $27 Return Deposit $10 $16 Domestic Wire Transfer (Outbound) $30 $22 Domestic Wire Transfer (Inbound) $15 $8 Non-Bank ATM $1.75 $1
Most Helpful Customer Reviews
Cari B reviewed Webster Bank
Jul 30th 2010 - updated: Dec 4th 2012
4 out of 5 marks
ninewestblue reviewed Webster Bank
Aug 17th 2011 - updated: Dec 4th 2012
2 out of 5 marks
“Good at first then terrible”
I had an account with Webster Bank. Had to keep a balance of $4000.00 combined between savings and checking with extras as they say - freebies. Well later they introduced their pemier checking account. And all I had to do was keep $10,000 between my accounts and I would get all this free stuff. Well I also had a home equity loan. Now the loan was arranged in a different title, and so was not told that everything had to be titled the same and the $4,000 did not count towards the $10,000 balance. Well I started getting fees galore. I also had two small checking accounts with small balances, $50 each. They also go hit with fees. Webster does not combine the accounts together. All accounts are treated separated. I have since closed all my accounts and have moved all my money to another bank that I am very happy with. Also their online activity ends at 7:00. So you must make sure that if you want to get your transfer done for that day to do that before 7:00 or you are out of luck.
darwin reviewed Webster Bank
Oct 27th 2011 - updated: Dec 4th 2012
1 out of 5 marks
“horrific!!”
after being wooed by the new branch manager almost 7 years ago, their no fee banking became exorbinantly high fee banking. Credit lines are cut/ dropped without regard for customers needs, their tellers are under educated, and poor in appearance. Their back office and "underwriting" are inept and rude. Their motto is "At webster we find a way" but they left out "to screw their customers"
I can't wait to get away from these morons.
See all 17 customer reviews »
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