I have a loan for my condo through them. On more than one occasion they signed me up for bogus "insurance" on my condo, even though the unit is already insured through the condo association. They want to try any way possible to increase my payment, hoping I won't have the time to jump through hoops to bring it back to what its supposed to be. How can they sign me up for double insurance on my property if I never agreed to it? Criminals.
My name is Dawn and I work for Webster. I sent your message to our customer service team and asked that they reach out to you via the email. We have been in touch to try to get the documentation that's needed with you and your agent, so that is what is happening. We will be happy to discuss the details in private, and you should be receiving an email from us today.
My home was compromised and they said they put a freeze on the account -- this was not the case and they kept manualing putting in my deposits. They had me on hold for at least 30 minutes and had no explanation. I am closing all accounts as is my employer.
Hello - could you email us your phone number so we can give you a call? You can email us at firstname.lastname@example.org
Webster Bank, Social Media
A Webster Bank check that I was supposed to receive was stolen and deposited at another bank by an unknown criminal that forged my signature on the check.
On March 28, 2014 I visited Webster Bank in Plainville CT to assist in this matter. The branch manager wanted me to sign an affidavit stating I would be responsible for any expenses or losses Webster incurs while investigating the stolen check. This is not acceptable as I cannot indemnify Webster Bank. Webster's expenses could far exceed the value of the check and I would end up paying Webster bank more than the check is worth.
Four people from Webster have called me stating that the bank probably will not charge me anything but nobody at Webster is willing to put these words in writing. Webster will not put a cap on these potential expenses either.
I would like to resolve this issue by taking exception to the indemnification language on the loss affidavit. I will then sign the form which can be forwarded to the other bank that unlawfully deposited my check. It's that simple. Other local banks I have researched do not have this language on their loss affidavit forms. Just another way Webster bank is taking advantage of the small consumer.
The criminal that stole my check will get to keep all of my money because Webster is more interested in charging people fees.