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Webster Bank Customer Review

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ChrisHeine's Profile Image

1 out of 5 marks

Reviewed by ChrisHeine

Jan 27th 2013

Horrible

I have a loan for my condo through them. On more than one occasion they signed me up for bogus "insurance" on my condo, even though the unit is already insured through the condo association. They want to try any way possible to increase my payment, hoping I won't have the time to jump through hoops to bring it back to what its supposed to be. How can they sign me up for double insurance on my property if I never agreed to it? Criminals.

Is this review helpful? ▲ Yes 1 ▼ No 0

Response by Webster Bank

Responded by WebsterBank

Jan 28th 2013

Hi Chris,

My name is Dawn and I work for Webster. I sent your message to our customer service team and asked that they reach out to you via the email. We have been in touch to try to get the documentation that's needed with you and your agent, so that is what is happening. We will be happy to discuss the details in private, and you should be receiving an email from us today.

Thank you,

Dawn

Other Webster Bank Reviews

Cari B's Profile Image

Reviewed by Cari B

Jul 30th 2010

4 out of 5 marks

Response by Webster Bank

Responded by WebsterBank

Dec 4th 2012

Thanks for the nice review Cari!

Guy's Profile Image

Reviewed by Guy

Oct 8th 2013

5 out of 5 marks

Very good

I have the best experience with Webster bank Yonkers Branch, Manager Anna and Ast. Manager Dayna are the best

Is this review helpful? ▲ Yes 1 ▼ No 1

Response by Webster Bank

Responded by WebsterBank

Oct 9th 2013

Thank you for the great review. We sent your comments to Anna & Dayna and they said to say thank you and next time you're in to say hello.

Guy's Profile Image

Responded by Guy

Oct 9th 2013

I went to open a new account at Webster, as it was a requirement for my mortgage loan, that is how I met Anna & Dayna, due to the excellent level of customer service they provided me, I am switching all my business and personal accounts from Bank of America & HSBC to Webster Bank, I have been with Bank of America 11 years and HSBC 13 years, but Webster Bank Yonkers branch is the best banking center I have ever come across, I have bank accounts in 3 continents, so trust me on this if you have a banking need call Anna Bruno or Dayna Bouvier at Yokers branch, they will get the job done!.

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