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Webster Bank Customer Review

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ChrisHeine's Profile Image

1 out of 5 marks

Reviewed by ChrisHeine

Jan 27th 2013


I have a loan for my condo through them. On more than one occasion they signed me up for bogus "insurance" on my condo, even though the unit is already insured through the condo association. They want to try any way possible to increase my payment, hoping I won't have the time to jump through hoops to bring it back to what its supposed to be. How can they sign me up for double insurance on my property if I never agreed to it? Criminals.

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Response by Webster Bank

Responded by WebsterBank

Jan 28th 2013

Hi Chris,

My name is Dawn and I work for Webster. I sent your message to our customer service team and asked that they reach out to you via the email. We have been in touch to try to get the documentation that's needed with you and your agent, so that is what is happening. We will be happy to discuss the details in private, and you should be receiving an email from us today.

Thank you,


Other Webster Bank Reviews

Dcorn51's Profile Image

Reviewed by Dcorn51

Sep 11th 2014

1 out of 5 marks

Beware of Merchant Services

Have been using Webster bank's merchant services for processing of office charge card payments.

Horrible to deal with! Poor customer service. Unexplained charges on statements. Accounting irregularities galore. Can't wait to change office's accounts. Federal investigation as to banking irregularities not out of question

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MA12345's Profile Image

Reviewed by MA12345

Sep 10th 2014

1 out of 5 marks

Embezzaling Scumbags

Webster Bank is a pathetic excuse for banking! The automated system that they offer can't be trusted, period end of story! Made an ATM withdrawal which showed the remaining balance to match what the automated system said. Direct Deposit paycheck going in 4 hours later as in end of business day! Well this scumbag excuse of a bank thinks its ok to embezzle $185 saying there was not enough money to cover transactions! BS, i have it on printed ATM receipt along with work direct deposit check going in 4 hours later! Thieves should be prosecuted. Bottom line is, stay far away from this bank because they will steal your hard earned money and not admit their system is flawed!

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