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Wells Fargo Customer Review

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Karma's Profile Image

1 out of 5 marks

Reviewed by Karma

Jan 18th 2013

APPALLING, DISGUSTING, SHAMEFUL, REPULSIVE, SCANDALOUS, DETESTABLE, LOATHSOME, LOUSY, HORRID AND REVOLTING COMPANY

This is by far the worst experience I have ever had with a financial institution. Customer service is non-existent, the fees are astronomical, and of course they do not care about you if your balance is not a certain amount.... This bank is a joke, but what goes around comes around so I will just leave this bank and continue w/ Navy Federal Credit Union it doesn't matter how much you have in your account they treat everyone the same, I love them!!!!!!! You may not care about people now Wells Fargo because you feel like you have money and we are just little people so who cares but you never who you may need in the future. Of course I know no one will read this and nothing will change but it feels good to vent and try to prevent someone else from being a victim of the evil heartless greedy savages whose God is the almighty dollar.... They should have a "0" or a negative on the ratings SADDDDDD

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Other Wells Fargo Reviews

Sonjap001's Profile Image

Reviewed by Sonjap001

Oct 6th 2014

1 out of 5 marks

Horrible Customer Service!!!

I had a fairly simple issue. I deposited some cash at this atm over the weekend and it didn't show up on my account. I dropped in today (monday morning) just to make sure and the girl who is working at the front is horrible. I can't remember her name, i just know it starts with an "l". Not only did she not fix my issue, she kept interrupting me and talking over me while i was talking.

I was in shock that i could even get a word in edgewise. Her customer service skills and ability to resolve my issue was pitiful to say the least. I'm seriously considering changing banks only after being with these guys for six months because of their lack of being attentive to their customers!

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jonciminieriyahooc's Profile Image

Reviewed by jonciminieriyahooc

Oct 7th 2014

1 out of 5 marks

Wells Fargo Bullsh*$ Charges

If you are any bit intelligent, you will stay away from wells fargo. It is a cheap organization that instead of taking care of its customers, tries to nickel and dime them for everything. Wells fargo customer service was even more atrocious and could not even explain the charges on my account. Not even a manager understood or could explain it thoroughly. I found myself telling them what was what. I always knew wells fargo was an infant in the banking industry and even though i tried to give them the benefit of the doubt in this one transaction, i have found that it is an infant for a reason.

Lack of professionalism, lack of knowledge and worst of all for a company, lack of care for their customers. Stay away from wells fargo and let's hope they go under or are bought so that these practices cannot be continued in our economy. Too many people work hard and are forced to utilize the services of terrible companies like wells fargo, only to be screwed out of more money through cheap and unclear charges to your account. Save yourself the money and time and go with a better bank such as boa or chase. Wells fargo is terrible, always has been, always will be.

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