This is by far the worst experience I have ever had with a financial institution. Customer service is non-existent, the fees are astronomical, and of course they do not care about you if your balance is not a certain amount.... This bank is a joke, but what goes around comes around so I will just leave this bank and continue w/ Navy Federal Credit Union it doesn't matter how much you have in your account they treat everyone the same, I love them!!!!!!! You may not care about people now Wells Fargo because you feel like you have money and we are just little people so who cares but you never who you may need in the future. Of course I know no one will read this and nothing will change but it feels good to vent and try to prevent someone else from being a victim of the evil heartless greedy savages whose God is the almighty dollar.... They should have a "0" or a negative on the ratings SADDDDDD
I received a letter from Wells Fargo stating they were removing over $300 from my account stating Bank Error as the reason. I have been calling and asking for explanation for over 3 months with no success. If it is valid, so be it, however I would like proof and an option to understand and if necessary dispute. UNACCEPTABLE. I also asked for information on a home equity line of credit. Before I knew what was happening, they had pulled my and my fiancee's credit report, without permission or even a signature. All I wanted was information on the product to compare to other options. That ,of course, dinged both our credit scores for no reason;as it happens , their rates were much higher than what we already had.
We were trying to consolidate our debts in one loan so we could managed better our finances.
My wife and my daughter had both of them major "Brain" surgeries in a time frame of less than one year.
This type of medical procedures requires a lot of money. One of the most expensive in the health industry.
For my daughter we were charge $160,000 and for my wife $ 65,000. My health plan payed 90% of this charges leaving us with a balance of thousands of dollars to pay to the hospital and of course every time they did an MRI to both of them the charge was $350.00 for each and an MRI was done every 2 weeks to monitor the recovery from the brain surgery.
All of this added a balance to my credit cards of thousand of dollars, $ 45,000.00 to be more exact and this is why we try to use the services of Wells Fargo Bank applying for a debt consolidation loan.
We will never again go to Wells Fargo bank.
First they did not wanted to give us a loan for this amount because we were new customers and they did not know us, even with excelent credit score like the one I have.
Second the loan amount offered to us was with an interest rate of 15% when my credit cards the highest interest rate is 11%, I had to turn down the offer of lousy low loan with a very high interest rate, leaving us with 2 credit cards to pay plus the Wells Fargo loan, they are crazy or the people in charge of analyzing the loan applications don't know what they are doing, fire alll of them, you will be doing better Wells Fargo..