This is by far the worst experience I have ever had with a financial institution. Customer service is non-existent, the fees are astronomical, and of course they do not care about you if your balance is not a certain amount.... This bank is a joke, but what goes around comes around so I will just leave this bank and continue w/ Navy Federal Credit Union it doesn't matter how much you have in your account they treat everyone the same, I love them!!!!!!! You may not care about people now Wells Fargo because you feel like you have money and we are just little people so who cares but you never who you may need in the future. Of course I know no one will read this and nothing will change but it feels good to vent and try to prevent someone else from being a victim of the evil heartless greedy savages whose God is the almighty dollar.... They should have a "0" or a negative on the ratings SADDDDDD
I have to say that my husband and I could not be MORE PLEASED with the handling of our retirement funds! We put my 401K and my husband's limited savings--both of which had lost money during the recession and were not gaining much back, in the hands of the Wells Fargo representative Mr Joseph Kirby here in Jacksonville. He has grown our money unbelievably well, and has FAR EXCEEDED our hopes. We never thought to say it, but "Here we come, travels and cruises!" The Lyles
I have had the misfortune to have to deal with Wells Fargo in New York City. Upon the passing of my parents, who held considerable assets in a local branch of the bank in New England, I became executor of their estates, and I needed to conduct business locally in Manhattan. Unlike their local banker in New England, who exhibited intelligence, competence, and compassion, Manhattan Wells Fargo bankers have been uniformly rude, uncaring, disrespectful of my time, and ill-informed about a wide range of financial matters. It is little wonder that I reduced those Wells Fargo accounts to next to nothing. There are many commercial banks in New York City. Choosing Wells Fargo means you adopt their icon, a stagecoach and horses. That symbol worked well in the late 19th century. Unfortunately, the bank's service is still mired in the past. Go elsewhere.