This is by far the worst experience I have ever had with a financial institution. Customer service is non-existent, the fees are astronomical, and of course they do not care about you if your balance is not a certain amount.... This bank is a joke, but what goes around comes around so I will just leave this bank and continue w/ Navy Federal Credit Union it doesn't matter how much you have in your account they treat everyone the same, I love them!!!!!!! You may not care about people now Wells Fargo because you feel like you have money and we are just little people so who cares but you never who you may need in the future. Of course I know no one will read this and nothing will change but it feels good to vent and try to prevent someone else from being a victim of the evil heartless greedy savages whose God is the almighty dollar.... They should have a "0" or a negative on the ratings SADDDDDD
I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.
I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!