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MyBankTracker rated Wells Fargo based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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Wells Fargo Customer Review

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carolynnnn's Profile Image

1 out of 5 marks

Reviewed by carolynnnn

Feb 22nd 2013

Absolutly The Most Un-Loyal Bank ! They Do Not Care About Their Clients At All And Will Be Quick To Charge You Fees

I have had wachovia bank since i was 17(a very long time ago). For years i didn't have problems until about 2 or 3 years after wells fargo bought them out. They started charging outragous fees for each account which i luckily bi-passed by having direct deposit and a good job! Well one day i deposited a check that had evidentally been a bad check. Ok no big deal except for the fact that they withheld all of my funds until they were able to close my account (this process took about 10 days).

Not only did this upset me but they were not going to call me and let me know what was going on! They said they were just going to send me a check with my funds and send me a letter saying my account had been closed. So i was irate about that. I had asked them if i could retreive my funds from a branch in cash because i really could not wait for a check in the mail , my kids were hungry , i needed diapers and i needed gas to get to work! , they said no. This was the worst week of my life.

Because of this bank my kids went hungry and i had to use hand towels for diapers. It did not matter how long i had been a client or the fact that ive never had a bad check. They disgraced me. For this reason i would never recommend this bank.

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Other Wells Fargo Reviews

Karmaforyou's Profile Image

Reviewed by Karmaforyou

May 20th 2015

1 out of 5 marks

Unprofessional, Waste of time and money

Stopped in 2 months ago to ask about a refi. Two months later, tons of unreturned emails and phone calls laterAND a $500 appraisal fee the mortgage banker (Lisa) cant get the loan done. BTW I have very good income and credit. She was so indignant and condescending when I questioned her. They must get paid by the application and not the close !

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medellin2015's Profile Image

Reviewed by medellin2015

May 20th 2015

1 out of 5 marks

very dissatisfied

We've only been here a couple of months & our experience is horrible. Don't bank here!!!! Started holding my husband's check once for 2 weeks when we had bills to pay. Said it may have been fraudulent when it was the same check he cashed every single week there. (Using our $$) then we purchased a car & was having to get permission to use our own $$ to pay $150 for insurance. They have a debit limit which we didn't use but couldn't get OUR money out. Just the other day it showed we had been to stores & bought some things. The $ was there. It showed pending on a lot of built up things over a couple of days & then made us overdraft. ..they waited a couple of days to take it all out at once. Will be switching banks!!!! This bank is a pain in the a**

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