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Wells Fargo Customer Review

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carolynnnn's Profile Image

1 out of 5 marks

Reviewed by carolynnnn

Feb 22nd 2013

Absolutly The Most Un-Loyal Bank ! They Do Not Care About Their Clients At All And Will Be Quick To Charge You Fees

I have had wachovia bank since i was 17(a very long time ago). For years i didn't have problems until about 2 or 3 years after wells fargo bought them out. They started charging outragous fees for each account which i luckily bi-passed by having direct deposit and a good job! Well one day i deposited a check that had evidentally been a bad check. Ok no big deal except for the fact that they withheld all of my funds until they were able to close my account (this process took about 10 days).

Not only did this upset me but they were not going to call me and let me know what was going on! They said they were just going to send me a check with my funds and send me a letter saying my account had been closed. So i was irate about that. I had asked them if i could retreive my funds from a branch in cash because i really could not wait for a check in the mail , my kids were hungry , i needed diapers and i needed gas to get to work! , they said no. This was the worst week of my life.

Because of this bank my kids went hungry and i had to use hand towels for diapers. It did not matter how long i had been a client or the fact that ive never had a bad check. They disgraced me. For this reason i would never recommend this bank.

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Other Wells Fargo Reviews

Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 6 ▼ No 4

kelley h's Profile Image

Reviewed by kelley h

Mar 11th 2010

3 out of 5 marks

keep ur money, don't be ripped off

we have had wachovia for maybe a year and since, whenever our direct deposit is set to be deposited they find ways to charge us fees. the latest they charged us nsf fees for funds that cleared our account and they fees that caused our account to go into negative, then they charged us more fees for having a negative balance. might i add, i called and spoke to someone months earlier to take off overdraft protection so if funds were unavailable the card would be declined. i would not recommend anyone to use this rip off bank and definitely don't do direct deposit.

Is this review helpful? ▲ Yes 13 ▼ No 0

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