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Wells Fargo Customer Review

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carolynnnn's Profile Image

1 out of 5 marks

Reviewed by carolynnnn

Feb 22nd 2013

Absolutly The Most Un-Loyal Bank ! They Do Not Care About Their Clients At All And Will Be Quick To Charge You Fees

I have had wachovia bank since i was 17(a very long time ago). For years i didn't have problems until about 2 or 3 years after wells fargo bought them out. They started charging outragous fees for each account which i luckily bi-passed by having direct deposit and a good job! Well one day i deposited a check that had evidentally been a bad check. Ok no big deal except for the fact that they withheld all of my funds until they were able to close my account (this process took about 10 days).

Not only did this upset me but they were not going to call me and let me know what was going on! They said they were just going to send me a check with my funds and send me a letter saying my account had been closed. So i was irate about that. I had asked them if i could retreive my funds from a branch in cash because i really could not wait for a check in the mail , my kids were hungry , i needed diapers and i needed gas to get to work! , they said no. This was the worst week of my life.

Because of this bank my kids went hungry and i had to use hand towels for diapers. It did not matter how long i had been a client or the fact that ive never had a bad check. They disgraced me. For this reason i would never recommend this bank.

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Other Wells Fargo Reviews

Readthefineprint's Profile Image

Reviewed by Readthefineprint

Nov 24th 2014

1 out of 5 marks

Credit Card Service

Be careful of the credit card you get from Wells Fargo. I have good credit may not be the best but after my promotion rate period was over Wells Fargo awarded me a 25.99% interest rate. According to them I might as well have filed for bankruptcy with in the last 7 years. And the best part they do not have to provide an explanation for there interest rate decision.

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VinBar's Profile Image

Reviewed by VinBar

Nov 21st 2014

1 out of 5 marks

Worst Bank Ever

Attempted to close out accounts over 2 years ago. Even after getting what was supposedly my exact balances on that date, they left $1. 13 in an account. On 11/17/2014 i received a notice stating that in december 2014 they would begin charging me a $10. 00 monthly service fee. I called immediately and was told they had to reactivate my account to be able to close it. Told that it would take 2 business days, i called back on wednesday 11/19/14.

Not reactivated. Told to call back thursday 11/20/14 not reactivated. Told to call back friday 11/21/14. Not reactivated and i had been lied to so far. Nobody had submitted the reactivation request. I am so very tired of the moronic liars working for wells fargo. I have now been told to call back on 11/26/14. I hope wells fargo loses all of their customers!

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