This is by far the worst experience i have ever had with a financial institution. Customer service is non-existent, the fees are astronomical, and of course they do not care about you if your balance is not a certain amount. This bank is a joke, but what goes around comes around so i will just leave this bank and continue w/ navy federal credit union it doesn't matter how much you have in your account they treat everyone the same, i love them! You may not care about people now wells fargo because you feel like you have money and we are just little people so who cares but you never who you may need in the future. Of course i know no one will read this and nothing will change but it feels good to vent and try to prevent someone else from being a victim of the evil heartless greedy savages whose god is the almighty dollar. They should have a "0" or a negative on the ratings sadddddd
Be careful of the credit card you get from Wells Fargo. I have good credit may not be the best but after my promotion rate period was over Wells Fargo awarded me a 25.99% interest rate. According to them I might as well have filed for bankruptcy with in the last 7 years. And the best part they do not have to provide an explanation for there interest rate decision.
Attempted to close out accounts over 2 years ago. Even after getting what was supposedly my exact balances on that date, they left $1. 13 in an account. On 11/17/2014 i received a notice stating that in december 2014 they would begin charging me a $10. 00 monthly service fee. I called immediately and was told they had to reactivate my account to be able to close it. Told that it would take 2 business days, i called back on wednesday 11/19/14.
Not reactivated. Told to call back thursday 11/20/14 not reactivated. Told to call back friday 11/21/14. Not reactivated and i had been lied to so far. Nobody had submitted the reactivation request. I am so very tired of the moronic liars working for wells fargo. I have now been told to call back on 11/26/14. I hope wells fargo loses all of their customers!