Bad place for your business. I run a small business and i run around all day to see my customers and get supplies. In banking industry it is a common practice to make checks out to "cash" so anyone can cash it. On dec. 26 i got one of those checks and was on my way to cash it so i can get supplies for the customer. When i get to the bank there is a line but i decided to wait despite being short on time. 20 minutes later i finally got to see teller, someone named deneen, and she tells me i can't cash it there and check has to be made out to my name. Wth aren't they familiar with banking industry standards? I just wasted 20 minutes that i did not have. This bank is bad for your business. I don't know how personal business is handled there, probably just as poorly, but businesses should stay away from them. This is not the first time i had hard time at this bank. I wrote this review because i'm angry i wasted my time which i could've spent working and a disappointed customer who now have to wait three days untill his check posts to my account. Just stay away from them.
I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.
I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!