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Wells Fargo Customer Review

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Victor's Profile Image

1 out of 5 marks

Reviewed by Victor

Dec 27th 2012

Bad Experience

Bad place for your business. I run a small business and i run around all day to see my customers and get supplies. In banking industry it is a common practice to make checks out to "cash" so anyone can cash it. On dec. 26 i got one of those checks and was on my way to cash it so i can get supplies for the customer. When i get to the bank there is a line but i decided to wait despite being short on time. 20 minutes later i finally got to see teller, someone named deneen, and she tells me i can't cash it there and check has to be made out to my name. Wth aren't they familiar with banking industry standards? I just wasted 20 minutes that i did not have. This bank is bad for your business. I don't know how personal business is handled there, probably just as poorly, but businesses should stay away from them. This is not the first time i had hard time at this bank. I wrote this review because i'm angry i wasted my time which i could've spent working and a disappointed customer who now have to wait three days untill his check posts to my account. Just stay away from them.

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Other Wells Fargo Reviews

Phoebesslwe's Profile Image

Reviewed by Phoebesslwe

Oct 22nd 2014

1 out of 5 marks

Representatives Are Rude

I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!

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pinkberry539gmailc's Profile Image

Reviewed by pinkberry539gmailc

Oct 20th 2014

1 out of 5 marks

Poor Customer Service

Very poor customer service experience, on numerous occasions. The girl in the drive-thru had attitude from the start (not a first time), made me wait 10 minutes just for her to tell me to come inside. I was already running late, however i made the time to go inside and just get it over with. There, I was "greeted" (not what you would expect from a store manager-unprofessional ).

The store manager had attitude with me as well, i didn't appreciate her tone of voice. All i wanted to do is withdraw my money and pay a credit card and be on my way. The whole process took 20 minutes, it was awful. I will never go back to this branch again. In fact, Wells Fargo in general. I always get great service with Chase Bank and that's where I'll be doing ALL of my banking from now on.

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