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Wells Fargo Customer Review

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Wendy C's Profile Image

1 out of 5 marks

Reviewed by Wendy C

Sep 21st 2012

Failed Attempt To Close Account.

Definitely not impressed with my wells fargo experience today! Customer service fail. I went in to close my checking account. They said it would be a 10 minute wait to talk with a banker-turned into 40 minutes. Then the manager said the teller can withdraw my balance and we can call customer service. But customer service said it can't be closed with a pending transaction (which was their idea and not mine anyways! ) one more reason why i don't like that bank and feel like they play games with you and are greedy. 1 hour later, the only thing that was accomplished was me being frustrated and a little over $1 withdrawn.

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Other Wells Fargo Reviews

pambroboptonlinene's Profile Image

Reviewed by pambroboptonlinene

Oct 23rd 2014

5 out of 5 marks

Yes There Is A Bank With Service! Go To Dee Raffington.

I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.

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Phoebesslwe's Profile Image

Reviewed by Phoebesslwe

Oct 22nd 2014

1 out of 5 marks

Representatives Are Rude

I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!

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