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Wells Fargo Customer Review

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Wendy C's Profile Image

1 out of 5 marks

Reviewed by Wendy C

Sep 21st 2012

Failed Attempt To Close Account.

Definitely not impressed with my wells fargo experience today! Customer service fail. I went in to close my checking account. They said it would be a 10 minute wait to talk with a banker-turned into 40 minutes. Then the manager said the teller can withdraw my balance and we can call customer service. But customer service said it can't be closed with a pending transaction (which was their idea and not mine anyways! ) one more reason why i don't like that bank and feel like they play games with you and are greedy. 1 hour later, the only thing that was accomplished was me being frustrated and a little over $1 withdrawn.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Wells Fargo Reviews

ferndogg928gmailco's Profile Image

Reviewed by ferndogg928gmailco

Oct 30th 2014

1 out of 5 marks

francisco doesnt know his job description

francisco doesnt speak english.

Is this review helpful? ▲ Yes 1 ▼ No 0

Andrew L's Profile Image

Reviewed by Andrew L

Aug 22nd 2008

4 out of 5 marks

Wachovia

Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.

There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.

Is this review helpful? ▲ Yes 5 ▼ No 3

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