Definitely not impressed with my wells fargo experience today! Customer service fail. I went in to close my checking account. They said it would be a 10 minute wait to talk with a banker-turned into 40 minutes. Then the manager said the teller can withdraw my balance and we can call customer service. But customer service said it can't be closed with a pending transaction (which was their idea and not mine anyways! ) one more reason why i don't like that bank and feel like they play games with you and are greedy. 1 hour later, the only thing that was accomplished was me being frustrated and a little over $1 withdrawn.
francisco doesnt speak english.
Great bank with a multiplicity of options. As a student, I appreciated the overdraft program which gives you a 'cushion' of credit for overdraft protection instead of innumerable fees.
There are definitely other reasons to use Wachovia, such as availability of ATMs, (almost) free-checking, etc. But these are the main benefits.