Both of the Wells Fargo branches that I use in Sparks, NV treat me very well. They always show me courtesy, are prompt and go out of their way to make me feel welcome. They deduct their fees from the amount of times I use my debit card. I know that banks now charge a fee if you don't have direct deposit, which I am unable to convince the company I work for to do. That is very refreshing compared to the account I had at Chase, in which I felt they where treating me like I was from a third world country.
I've been banking here for over 10 years. Impeccable service. Always available. Not like any other local banks. I have used them all. It's the people here that make the difference. They call you if there is a problem! That is local service.
I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!