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Wells Fargo Customer Review

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iJaysonJohnson's Profile Image

1 out of 5 marks

Reviewed by iJaysonJohnson

Jun 18th 2012

Horrible, by far the worst bank I've ever dealt with in my living experience.

They charge you for any and everything, it is obvious they are only looking out for themselves in this equation. I've never dealt with a bank that would still take money out for an automatic payment when it's already been dealt manually. The Customer Service is poor if you're not dealing with them face to face. I honestly don't see this bank lasting long if they continue to treat their customers like this...

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Other Wells Fargo Reviews

Phoebesslwe's Profile Image

Reviewed by Phoebesslwe

Oct 22nd 2014

1 out of 5 marks

Representatives Are Rude

I was in the albuquerque, nm branch. Then i was waiting on the chair in the lobby as i was told to. Brianna went over me and just talked to some over just went inside the branch. I was completely ignored. When finally mathew was helping me, he has a long face and didn't have a good attitude. I am really pissed off by my experience in the branch and won't go back again!

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pinkberry539gmailc's Profile Image

Reviewed by pinkberry539gmailc

Oct 20th 2014

1 out of 5 marks

Poor Customer Service

Very poor customer service experience, on numerous occasions. The girl in the drive-thru had attitude from the start (not a first time), made me wait 10 minutes just for her to tell me to come inside. I was already running late, however i made the time to go inside and just get it over with. There, I was "greeted" (not what you would expect from a store manager-unprofessional ).

The store manager had attitude with me as well, i didn't appreciate her tone of voice. All i wanted to do is withdraw my money and pay a credit card and be on my way. The whole process took 20 minutes, it was awful. I will never go back to this branch again. In fact, Wells Fargo in general. I always get great service with Chase Bank and that's where I'll be doing ALL of my banking from now on.

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